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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 413 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size, and impressive battery life. Many appreciate its ease of use, sleek design, and fast 5G capabilities. Positive feedback also highlights the ample storage and strong performance. While some find the device expensive and heavy, the overwhelmingly positive reviews focus on its superior features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 413 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone Pro is for Pro's

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a passionate Hiker and this phone arguably takes the best photos and records some of the best quality videos. With a 14-day return policy I encourage you to give this product a test drive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone I went from an XR to this one so don't notice much of a difference except for when taking pics and video. Wish my screen was a little bigger. Battery last FOREVERRRRRRR.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone the camera is totally awesome. I have to take pictures for my shop on Etsy and my other iPhone wasn’t that good on pictures. This one is so good. can’t say enough about it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing the camera is my favorite part! The employees were awesome and helpful the whole experience was perfect thank you to everyone in the cellphone department!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone 12 max pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the coolest iPhone ever ! I picked the gold one and I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The product is easy to use but it does take a while to have all my information sync up with the new phone. The speed is much faster than my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. This phone takes amazing pictures. We took her graduation pictures with this phone and the photos look like a professional took them

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, the camera blows all others away! I'm jealous this is for my boyfriend and not for me. I got the note 20 ultra 5g nd the camera on this is better! Might switch.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with the phone ! The camera is amazing ! I went purchased an additional camera and don’t even need it ! The features on this phone are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very nice. Very light. Takes amazing photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max 128GB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The camera is so much better than my last iPhone X. The blue color is awesome. The bigger memory is fantastic. It takes great pictures/videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Maxwell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone works well, pictures are real clear. I already recommended the phone and Best Buy and my friend went and bought the exact phone and the same color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I was looking for! The camera was perfect for my daily usage. I take pictures for my job and this helped make them look so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far...so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I hate changing phones but the Best Buy rep made it seamless and even changed over my daughter’s phone to my old phone. I still have lots to learn....certainly wish it was easier to change my maps app to light mode ...messes me up during the day. It should be easier than what it is. But I can hear better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful phone, it is a nice upgrade from the iPhone 7. I definitely recommend it for those that are on the fence about it, especially for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love three phone left store and phone still not activated :( i can only use it on WiFi I left thinking it was good but it only worked on WiFi so I went back she said it just takes a while may take hour well it’s been 6 hours so I fire I have to make another trip. Just get from your carrier not Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I waited for awhile, I love my iPhone, I am also excited about the blue color. I’m also glad they made the design similar to the older phones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek phone and the processor is really fast on WiFi and 5G. I like the colors Pacific Blue and when you hold onto the phone it feels great. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone…This is the third one we have purchased and we perfer to purchase from Best Buy because they always have them in stock

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best i phones i have ever owned . you cannot beat the quality of this phone. best camera ever!!

    I would recommend this to a friend