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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 835 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro Max is a fantastic phone it has a very bright screen that can be viewed in full sun. It’s 5G capable , the cameras are more then I will ever need for photos and video but nice to have, the battery life is amazingly long. It is a little heavy and large but I find myself using it more then my iPad because I can view everything. All and all I would have to say I’m very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is what the 11 pro max should’ve been, I was hesitant to upgrade since I came from an 11 pro max. Due to me having the next up feature I was able to upgrade to the 12, Best Buy did a great job with availability & the in store pick up option. This phone has AMAZING camera quality (front/back) and the 5G is SUPER fast! I decided to also get 256GB of memory I don’t think I’ll upgrade next year as next years iPhone will probably be a 12S so I made sure to get enough memory. The battery does die a little faster then how my 11 did but the charging is even faster! I highly recommend this phone on ATT’s 5G network! This has to be Apples best phone released!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade, after having a 2 year older model. Great speed and beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best iPhone yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone yet! I've owned ten previous (iPhone 3GS, 4, 5, 5S, 6, 6S, 7 Plus, 8 Plus, XS Plus, 11 Plus and now this one). This is the best one and a huge upgrade from last year just for the processor and camera. 5G is a bonus if you have good coverage. So far AT&T has been much faster (LTE and 5G) everywhere I've been compared to Verizon (15 year customer).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. The camera is awesome and battery life is much improved from my Apple Iphone x max. Went with the Gold color and its very pretty. I like how fast it is with opening apps and downloading is easy. Downside it doesn't come with charger block or ear buds. You would think as much as we pay for phones they could provide those items in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    IPhone 12 Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Love the new design battery lasts all day only takes 30 min to reach 50 percent charge With fast charger if you have the iPhone 11 Pro Max then this upgrade may not be for you since it is not a huge upgrade with the exception of the new design and camera if you are comeing from any other iPhone you will love this new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Fantastic phone, but not for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone, but not for everyone. The pro and pro max are for a smaller group of people. Most would be fine with a 12 or the 12 mini. The only improvement over the others is the extra camera, LiDAR, and a bigger screen in the case of the pro max. In most situations, the 3rd telephoto lens is actually a step down in quality and the camera app opts to use the standard wide lens. It's only a real benefit in brighter shooting situations. The LiDAR has been great for me and was the main reason I upgraded to this phone. I love to make 3D scans. AR tracking is significantly improved. The screen looks great, as it does on all models, but especially with the increased size. The bigger size is a downside for some people, but I've had no issues fitting it into my pocket. Overall, this phone is worth it for photographers or cinematographers who like to color-grade and edit visuals in post. It's also great for 3D artists with it's LiDAR sensor. Outside of that, it's probably not worth it for you. Maybe it is if you just like the bigger screen, but not if you just want to have the most expensive phone, because all its features you're paying for are going to be wasted.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Iphone 12pro max, worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Coming out of the Iphone X which was already a great phone for me but I always wanted the bigger screen otherwise I wouldn't have upgraded. It's fast, great picture, everything you could want. My only complaint is that even on the lowest volume setting this thing is LOUD! I bought a case with a stand so I can leave it on my desk at work facing me and put it on silent so I don't miss a call. Otherwise it's great and I'm pretty happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever big screen and good quality Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Great phone, the camera is awesome.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I moved from a xs max to this. Camera and battery life are a huge jump. The cool, square sides are awesome too. It’s worth the upgrade if you running anything below a XS max. I could have got by without it, but I still notice a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    iPhone 12 Pro Max (Kash Recommend It)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but it’s little heavy in-terms if everyday use. The camera is the best. Battery life is good as well considering it’s anew and big battery. However, I would say if someone gets a cheaper deal for IPhone 11 they can consider that as well. Overall great phone and color options available . However, the reason I am giving 4 starts is because it does not comes with a charger. I used third party charger and the phone is getting hot quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade! It's lighting fast and the display is very nice! Seems a lot smoother when unlocking with Face ID. Takes great pics and battery life will last all day. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Bigger, faster, stronger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger, faster, stronger! What can I say, iPhone 12 Pro Max is a beast. I exchanged/upgraded my iPhoneX with this model and it has not disappointed. Pretty much outperformed the old iPhone in every category. I will definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone with great camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time iPhone user. I was finally persuaded with iOS 14 and the camera improvement over another android phone. I like the fact that the phone is smooth and speedy and there is no lag that most android phones have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 12 pro Max is flawless. Battery life is extraordinary, camera is stunning, the overall sleek look of the phone is amazing. Well worth the money and upgrade (7 plus). Pacific blue is crisp and classy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phenomenal iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING I expected and more. I was a faithful Android user as got tired of Apple upgrading my programs every other day to where I couldn't use my old iphone without a 30 minute tutorial every morning. After 7 years decided it was time to retire my dinosaur and went with this model. HEAVEN. The graphics are OLED quality, battery life is phenomenal, picture quality - unbelievable. I STILL hate Apple's calendar though. I want a quick glimpse of events on calendar, not having to click on day to see what it is. I downloaded a calendar app that gives me those options. ONLY downside is the Apple mag charger I purchased at same time - overheated on 30 minute second charge and returned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    iPhone 12 Pro Max Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone, as I upgraded from an iPhone 7 Plus. Love the screen, cameras, battery life, and overall feel of the phone. Feels extremely premium, and I enjoy the Apple ecosystem overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best iPhone yet...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 pro max is a superb improvement over my old iPhone X. The large screen is bright and clear and the camera is spectacular. The battery life is also incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from my previous iPhone. Love how big the screen is and the picture quality is amazing. The battery seems to last a very long time compared to older models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, phone performed very well. Slides easy though

    I would recommend this to a friend