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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 270 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 12 Pro Max 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capability and ample storage are also frequently cited as positive aspects. While some find the phone heavy and expensive, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 270 reviews
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone 12 ever! Love all the new features included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my phone so far no issues what so ever as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 12 PRO MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and faster internet speed. Very Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work’s very well and glad I bought it Thanks Roger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 ProMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool phone but the phone be thinner but quatalty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift my child loves it best Christmas gift ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really good phone I really recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Apple products never fail to amaze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove my new phone. Very easy the color is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color. Great phone. Fast. Awesome. Much wow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. iPhone is the only product my family uses

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toshiba Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to pair cable remote with tv. User guide has very limited information or use instructions. I was tempted to return the item. It took 9 days for item to be delivered. If I had the option of curbside pickup, I would gladly have taken it, considering that the nearest Best Buy is 2.0 miles from my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    12 promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone... just large. You underestimate The size of device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as it should be.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with an unresponsive screen. I don't know if it is hardware or software. Sometimes I have to reboot the phone to get the response back to where it should be. For how expensive this phone was I expected perfection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Apple phone. I kept my 7plus until battery wouldn’t stay charged. I like this phone getting use to it. But I think the battery life should definitely last longer for the amount it was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    APPLE 12 Max Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, not sure it is worth the upgrade from what I had previously as I was using the Apply XR for work and Galaxy Note Ultra for personal use. I do not see much difference in everyday use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As always, Apple is behind the curve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for someone else, but that person said that all the features on this phone were already on the Samsung Galaxy S9+ a couple years ago.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed with the quality of data end calls!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either the phone has terrible 5G capabilities or my network sucks. I would go back to 11 or likely can't wait for the 13.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functionality, but I am very disappointed in the battery life. It takes longer to recharge as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    5g

    Rated 2 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different of previous model just better resolution and 5G ready

    No, I would not recommend this to a friend