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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,020 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love capturing moment, this is the phone for you. The camera is so good, I stopped using my actual Canon camera ever since I purchased this iPhone. My friends often ask to take pictures with my phone, especially while on vacation, because the camera is just that good compared to other iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great pictures. Always had iPhone since 2007

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Happy with upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so much clearer than my Iphone 8 plus, and pictures look so much better. have not had any screen issues, or battery issues with this yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to use. Takes excellent pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Phine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade worth it!! Larger screen and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s a good phone, but not worth upgrading from 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone. I also have the S20 Ultra which I’ve been using for work. I purchased the 12 pro max to try to get rid of the extra phone. It does everything i expect of it. The screen is nice and the picture quality is good. But, unless you really need that “extra” i would get the regular 12 and save the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5G iphone performs as you would expect the next gen to perform. Only grip, why make them in different colors, since you need to put it in a phone case. The chassis of the phone without a case due to being so sleek it’s basically ‘slippery’ in your hands, love the blue, but ordered a case for it one that has ‘grip’

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Perfect shave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it and perfect size faster than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Apple products are the only way to go

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    BEST IPHONE EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST IPHONE EVER FAST GREAT PICTURES 5G AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A little big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an 11 Pro to this 12 Pro Max. The phone is great. The screen looks fantastic and the size is nice for viewing. Unfortunately, I exchanged it for the 12 Pro because it was too big to hold. The store recommended a pop socket on the back to keep from dropping it. That works to avoid dropping it but when I hold that I cannot reach the top, bottom, or opposite side screen. Even with the reachability feature, it only solves the issue of reaching the top of the screen. I wear a men's size large glove so I don't have particularly small hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    12promax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great battery life. Typical Apple overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    my new fav

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this phone Fast, LONG battery life,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone,no problems, I,d buy it again takes good pictures,But I would only buy it at Best Buy buying an Apple phone at Apple store I wouldn’t recommend that you get better service at Best Buy especially the 61st St., Broadway store,I live in the Bronx and I always go there top-notch service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and the service when ordering and pick up. The phone operates smoother and the color is beautiful. The photos are clearly defined. The best phone I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most noticeable part of the this new iPhone 12 Pro Max is the camera. The photos that it takes are fabulous. I don't love the sharper edges of the phone. They are a bit more squared off than the previous phones. But once you put a case on, it is no longer a problem. Over all I love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Need a class on the awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. The LiDar camera is super. It gives some abilities I haven’t even gotten close to utilizing. One of which is the ability of taking a picture in very dark places. I have no idea what to do with the drafting capability, I have seen it on you tube. Looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great apple product a bit pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wy wife loves it she uses it for pictures all the time. Great product and plenty of storage. In fact I have to be careful to make sure she doesn't over do it. Her old phone was so full it was hard to get the pics off. tools a ton of space on the home PC. Great phone great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the iPhone lineup, the software iOS is top notch and the look and feel of the device is amazing. Like the durability with the water resistance and tougher glass screen. Takes great pictures and videos. Mag safe accessories was a nice touch too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the iPhone lineup, the software iOS is top notch and the look and feel of the device is amazing. Like the durability with the water resistance and tougher glass screen. Takes great pictures and videos. Mag safe accessories was a nice touch too.

    I would recommend this to a friend