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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,020 reviews
  • Rated 5 out of 5 stars

    Previous android user turned iPhone user

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an iPad for years. This is basically a smaller version. It took some getting used to as I’ve been strictly Android for over 10 years. Sometimes the apps take a minute to close but other than that it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones that I have had. The navigation is easy and the sound quality is great. The camera zoom has been a tremendous hit with family, especially my wife,has taken exceptional detailed pics of her refurbishing projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for an Upgrade?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. I buy her a new model every 2-4 years as long as she doesn’t break her phone during that time. So far, it has proven to be a good incentive for her to take care of her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is just like any other phone. 5G isn't that great but the battery does last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Excellence!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife from a 7-plus to this beauty. She is not into the upgrade phenomena and was happy with her 7-plus, but once she got her hands on this beauty…it was love from the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went back to the iPhone! I decided to try a Galaxy Note because I had one years ago but this time I hated it. I'm sure it's personal preference, but I am so glad to have my iPhone back!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful get up. camera is awesome. you can buy it. after all its a brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase in store but, online was more reasonable and they messed my order up in store but overall it is a good phone to have not the 6.1 was way to small if you can avoid going in store do so…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. Lol it works excellently. I thought I would have some trouble setting it up but eemven that went smoothly. I didn’t have to go to Best Buy or Verizon for help. I was very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone went beyond my expectation. I have had some experiences with the customer services representative. He was so quick to finish my purchase and he didn't even try to explain what i was trying to ask.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I converted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just converted from android, it was alot easier then I thought. Only issue with phone is charging it in my F250 wireless charger, tight fit but still works.. I also had to replace my phone it hardware issues, U only have 14 days with best buy to get it replaced with new... other then that ur own with ur cell phone provider or apple to address issue with ur phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade to the I-Phone 12 Pro Max. Best phone I’ve owned and buying it at Best Buy made for an smooth transaction since I was doing a trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone 12x pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many I phones this is my first max though and all the bells and whistles with new upgrades are great. Apple keeps producing great products every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps gettin better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build and quality. Just wish it has the 120 refresh rate. iPhone has a really nice sound quality hands down. Very smooth considering. I really love Siri over bixby any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these iphones for my daughters on their birthday. I am not an iphone user but iPhone is come a long way with it's user interface and it's ease of use that I may be converting soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traded phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Quick and very helpful. I swapped phone 2 different time because I was not happy with them. Staff was very understating and helped me get what I want I love my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from iPhone 8 to 12 I like it nice camera really good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My wife loves it uses it everyday for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12 Pro Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple phone. The only problem I have with this phone is I bought it to take photos when I'm out and about away from my Nikon. The silver rings are the lens create lens flare on photos. But it isn't really lens flare it's reflection from the silver rings. These artifacts can ruin photos. Otherwise, a great Apple product as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Classy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the 3 camera back of the iphone. Its very different to hold its slimmer, looks nice. Also the LiDar sensor is great. I purchased Pacific blue and its looking super classy.

    I would recommend this to a friend