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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,020 reviews
  • Rated 5 out of 5 stars

    I live this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I made sure to get more memory this time as it does more and for any upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What a great apple product. Just keep improving and improving there updated products each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Best Buy made the update super easy. I will definitely upgrade through Best Buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the Samsung ultra to the 12 Pro Max. Still too soon to say whether or not I agree with my choice back into basic Becky land. But the quality is awesome and the ease of purchase was super easy with Best Buy online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold looks so elegant and sophisticated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about Apple products. Owner of an iPhone since the iPhone 4 and never turning back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12+ Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine other than the wireless charging has quit working. Have not attempted to get it repaired yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone. Plenty of storage space for all of her pics & apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new phone. Everyone should upgrade when they get the chance to get the latest power from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - IPhone 12 Pro Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly this is an exceptional phone. I decided to move from Android to Apple and I am quite happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow slow delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on dec 30 to pick up on Jan 8 and the cell is not still in the store. Now I don’t know when is going to be ready to pick up. I don’t like the service. Very bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Larger Size is Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 11 Pro Max. Slightly larger, but since I have larger hands it is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone 12 Pro Max. It works amazing and the 5G service with Verizon is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Everything about it is awesome. The color really “pops”—especially with a clear case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12ProMax

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone. I’ve never had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone yet. Great features, including an awesome camera. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great set up.Best Buy did the whole setup and transfer from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed from Android to Apple and Loving It!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she Absolutely loves this phone. Clear screen and plenty of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good phone a high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone , the camera is so good, the screen is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 12 Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had time to use it.. but I like the size and the sales Rep “Nelson”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new phone. Best Buy promised it on a Friday and it was ready 6 days past the promised date.

    I would recommend this to a friend