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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,020 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from iPhone 8 Plus. Better screen and battery. The phone is only slightly heavier than the 8 Plus, but is only noticeable when you have one in each hand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple's best iPhone yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 12 Pro Max. It is incredibly fast and photo capability takes camera phones to an entirely new level. Upgraded from iPhone X Max and am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome iPhone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply the best iPhone Apple has introduced yet. Everything is faster and the size is perfect. I should have known Apple would knock it out of the park. AGAIN!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone. awesome camera. especially good in low light. haven't had much opportunity to see 5g in action but I'm sure it's will be more widely available soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. Another gorgeous, flawless product. A must have. Every other phone feels and operates like garbage compared to the iPhone. Two times, I jumped shipped and purchased another brands phone, watch, laptop, cases and blah blah blah. Apple just owns it; the quality, craftsmenship, software, memberships and ease or use. ICloud across all devices flawlessly. Apple Watch is worth a million bucks. If your an Apple hater you're foolish. When it comes down to the best phone and operating system....Apple takes the crown. Everything else is just so disappointing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great so far. Not too many updates or upgrad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Not too many updates or upgrades other than 5G. Was hoping to have a folding upgrade soon. Photos and videos look great also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Don’t Hesitate if coming from older iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with amazing battery life, great screen and crazy good camera. Reminds me of my old iPhone 5s with the shape which I love. Overall would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first iPhone when I made the switch from Android to IPhone! It’s been a great phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, the new camera is amazing, lots of memory for apps, love it, little bit on the big size customer service on setting it up was incredible

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone. Easy to set up and use. Photos look amazing! Love the new Pacific Blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new gold is so sleek and beautiful. And the biggest perk about this phone is the amazing camera! Yes there is a visible difference in camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this phone. The camera, display, battery life is great. It works with all my apple products. I love apple, buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great photos and long battery life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is great and the photo quality is truly excellent. I’ve dropped it a few times, with only a little scratch on the case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 12 Plus - Best Iphone yet and well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New Iphone 12 Pro Plus was the perfect upgrade from my Apple XS Max trade in. Best Buy beats Verizon trade in prices and they take the trade in dollars off the purchase price, unlike Verizon that gives you 24 month of credits. The new phone has a great camera and video and the best screen on the Market now that it is OLED panel. Also, the speakers are incredible and very loud when needed....big upgrade there also. I purchased 4 new Iphone 12 as upgrades for family and everyone is happy with phone. Best buy is best place to do your purchase in upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 ProMax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone 8plus, enjoying the bigger screen, facial recognition and all the new features. Especially the high quality cameras and display

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Long time iPhone user with many generations of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST iPhone camera ever. Glad I decided on the Pro Max, Much easier to read as we get older. Begins to replace any reason to own an iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new iPhone, the tri-lense camera is a super sweet addition, very fast processing power between apps, best phone I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    iPhone 12 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The size is perfect for someone who works on their phone daily. I love the battery life of it too! Recommend this 100%

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPhone 12 Pro Max. Camera is awesome! A little bit heavier but got use to that very quickly. Kentucky girl loves the blue color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPhone. Love the camera quality and the screen looks great. Got used to the size pretty quickly. Highly recommend.

    I would recommend this to a friend