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Customer reviews

Rating 4.8 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,019 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple phone I've owned. The picture quality is exceptional. I keep finding new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, was not sure how well the face recognition would work but it is very user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone out. I would recommend this iPhone for anyone! A bit pricey but that’s apple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for my wife for her iPhone X and she is loving every minute of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPhone 12Pro Max from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 12 Pro Max from Best Buy is not only beautiful but is a genuine pleasure to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new 12 the camera is better than my 10 max. I also got the upgraded memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Not much is different other than the camera. Low light function is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, no complaints, cameras work well, not sure how to use all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urbe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent IPhone, beautiful design and excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Faster and love the 5G! Like how it’s back to the square feel instead of round.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, the camera takes excellent quality pictures, sound is crystal clear

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I hated to spend the money and questioned if it would be worth it until I used it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pics and video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a X and the difference is big. Amazing photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love it. So many new features and the camera keeps getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am loving this phone! The camera is great quality and videos come out really clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life 10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is wonderful, I literally charge my phone like once every two days now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    wife new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos and siri is awesome! It was a serious upgrade to wife iPhone 8 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone, miss having a button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. It’s BIG and has a great camera. I’m glad I got the pop up back and a case because this phone is heavy. I don’t like that it doesn’t have an option to configure the use of a button and forces you to use their weird navigation bar thing. Other than that, it’s a beautiful phone. And the price I got at Best Buy was better than anywhere I have seen online or otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service with Emily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emily did a fabulous job in setting up of my new iPad and also my iPhone. I cannot say enough in regards to her for professionalism and proactive approach for helping with the set up of these new products for Me and your great attitude! Individuals like Emily are very hard to find when it comes to their proactive approach to service. Thanks for making the process so easy for me Emily! Gene

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone pro max 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated features on my IPhone pro max12. This is upgrade for me n I love it

    I would recommend this to a friend