Customer Ratings & Reviews

Can't get them to activate them get big bill not happy at all I'd have no stars

The iPhone13 is great, getting it setup at Best Buy is not!

I generally like the phone. My prior phone, iPhone 7Plus, had significantly less storage. I do prefer the Fingerprint and Home Button as compared to Face ID. I seem to be having to enter my passcode almost consistently instead of Face ID recognizing me. I wish it had come with instructions. I am having to figure out how some of the features work. I still haven't figured out how to get the page that has locking, volume, brightness, flashlight, focus, square with airplane mode, wi-fi, bluetooth, and internet, and other features to consistently pop up. Also, I have become frustrated when trying to edit a text. The cursor will not go where I tap so sometimes I have to tap several words away from where I want to edit or a different line in order to add or delete a letter, word, or punctuation. I'm also still trying to figure out how to use the Passwords on the phone. It was very easy for me using the Home button and fingerprint on the other phone when logging into an app.

Easiest transfer and set up process ever! Love the new Alpine Green color. Phone performs flawlessly and has not disappointed.

This iPhone is just great!! Highly recommend to someone looking for a new phone! I really like it!

I really enjoy my iPhone 13. It works so well and has just what I need for a phone. Best Buy was wonderful to work with.

I got my product the next day! And it had the color I wanted. It works great and is much faster than my old one.

Great upgrade from 6. Love the screen size and photo quality

Outstanding product and even better service. Extremely satisfied with the phone. Great battery life. Speed and features made this a winner. Best Buy tech guys did a great job bringing an old phone back to life. Will buy additional tech at Best Buy

We were looking around for a new phone for my 15 year old and found what we needed at Best Buy. The associate was super helpful and patient as he transitioned the information and answered all our questions.

the phone is great and the price ws good but the only problem was that the sale person could not transfer my info from my old phone i was told that your wi fi was slow i took the phone home and did it at home

Nice phone , I like using it,but I hate that to say that I have to use at least 50 characters

Great phone , I recommend it to everyone one . I got a red one and its really pretty

I love the new technology so far it has been easy to switch from my old iphone to the new one

Replacement for XR phone. Better battery life and a little quicker response time.

Great phone. Great service at store. It took few minutes to close the transaction

Awesome phone. Love the size, how easily it texts and the volume is amazing.

Great cell phone. I enjoy doing my email and other services.

Love the phone Nate was great, Best Buy supports was great

Gift for our daughter and she absolutely loves it!