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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality and battery life, with many praising the clear pictures and long-lasting power. The phone's ease of use and screen size also receive positive feedback, with users appreciating its intuitive interface and comfortable dimensions. Positive comments also highlight the appealing color options available. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 428 reviews
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone since I was ready to upgrade from an iPhone 6, glad I went with this model. Straightforward, no issues, and I like the new features. The battery life is awesome, I only have to charge at night and it lasts me all day with moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is a great place to buy an iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 does not disappoint. Has everything you have come to expect from an iPhone. The Best Buy team is helpful in selecting your phone based on your preferences and transferring your data from your old phone to your new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has upgrades that take some getting used to and the learning curve is still a little steep. However, it is a significant improvement over the 7s and the trade-in made this a deal I could not pass up on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase overall was very good. The Best Buy employees were very courteous and helpful and did exactly what they said they were going to do to help me and I’m enjoying my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well nice camera upgrade from the 11 . Wish it were a little lighter but with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom who doesn’t use her phone much. She came from the 10 and she’s noticed significant battery improvement and a better camera, on top of speed.it’s easy for her to use (iOS, as always) and she really enjoys the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased iPhone 13 128 Gb in May 2022 due to iPhone 11 run over by a vehicle. I was due for an upgrade anyway with Att. Getting new phone through Best Buy was effortless. Be sure to get screen protector and case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point in life these phones are a necessity. Im grateful they has something in stock after Christmas, because my old 2016 crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good Business Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone belongs to my wife and she uses it for her business. The battery seems to run all day. However, she has mentioned that she has had to charge it towards the evening expecting the battery to last a little longer than it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better inventory than ATT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 from Best Buy is just what I expected. ATT sent me there as they were out of stock. Received the same deal that ATT offered. Only negative was that I had to go back to ATT to give them my tradei-in

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgrading from Samsung S9

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from Samsung S9, data transfer was a breeze and battery life is good… so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchased from Best Buy including my iPhone 13, case, and screen protector, we’re professionally installed and set up buy the employees Best Buy and all exceeded my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No value added

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No benefit of using Best Buy! Should have just went to the AT&T store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition to new technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced IPhone 8 with a 13. Had the IPhone 8 for several years and did not want a new phone that required a new learning experience. Transition to new phone was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing difference when upgrading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from iPhone 7, so it’s a huge change. Very nice and sleek, makes me nervous that it will be easy to break. Has great battery life, nice larger screens, and super fast running power. So glad I upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 13! The person who helped me by transferring everything from my old phone to the iphone 13 was very knowledgeable and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet place to get a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cheaper at Best Buy than I could get it at AT&T. On top of that they had more colors and choices than AT&T. Stop going to the tiny overcrowded phone stores. Best buy is where it’s at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first I phone. I am so thankful for the knowledgeable Best Buy employee who helped me choose the right I phone that would meet my needs and her patience in setting up my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Coloe Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5G is Great.. Nice Phone.. Battery is Good.. And of course new phone.. Time will tell.. I bought the iphone 13,, Its lighter then my xr.. Which I loved.. But I am on 5 g now,, Seems Good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone & service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new I phone. Very different from the android versions that I’m used to, but really not hard to figure it all out. The guy at Best Buy was great explaining everything to me.

    I would recommend this to a friend
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