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Customer Ratings & Reviews

Your price for this item is $17.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 425 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 425 reviews
  • Rated 5 out of 5 stars

    I-phone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the i-phone 10. The 13 5G is quick in respond time when looking up something. Size is right to fit in pants pocket. Easy phone to used and has clear screen for displaying. Also like the mid-night color of phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. Had to replace my iPhone 7 because the battery would go dead every day even though I had the Apple store install a new battery. Not happy because my iTunes play lists no longer update to all my Apple devices. Bought last 2 phones from Best Buy because I bought an iPhone for wife from the Apple store and their service and set up was sub par and rushed even though I had an appointment. This phone does not always come on when opening case and no button to push?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I like my new phone and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone 13 although...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, however it did take some time to get used to all the changes in usage from the previous models. Since I also have another older iPhone as well as an iPad, going back and forth between new and old was at times a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with the performance of my iPhone 13. It is very easy to navigate and smooth. I have always been a Blackberry guy, but they are no longer. The young that waited on me was without a doubt the best I have experienced. You need to keep him if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good News For Over Seventy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Large enough for senior eyes and comfortable in my hand. I really like the combination of photo recognition and password. The larger size is also more comfortable in my hand particularly on days I have an arthritis flare up. Thank you Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has upgrades that take some getting used to and the learning curve is still a little steep. However, it is a significant improvement over the 7s and the trade-in made this a deal I could not pass up on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snappy performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very snappy performance and the screen is much brighter and sharper from the iPhone 11 that it replaced. The candy bar shape is also much easier to hold than the smooth round edges. 5G is pretty useless since ATT coverage is spotty in this area, but that's not the phone's fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased iPhone 13 128 Gb in May 2022 due to iPhone 11 run over by a vehicle. I was due for an upgrade anyway with Att. Getting new phone through Best Buy was effortless. Be sure to get screen protector and case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition to new technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced IPhone 8 with a 13. Had the IPhone 8 for several years and did not want a new phone that required a new learning experience. Transition to new phone was seamless!

    I would recommend this to a friend
  • Cons mentioned:
    Ordinary

    Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone. nothing extraordinary it does what its supposed to do apple didnt bring anything new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchased from Best Buy including my iPhone 13, case, and screen protector, we’re professionally installed and set up buy the employees Best Buy and all exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase overall was very good. The Best Buy employees were very courteous and helpful and did exactly what they said they were going to do to help me and I’m enjoying my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new phone. The pictures are awesome. Best phone ever. I recommend it to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better inventory than ATT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 from Best Buy is just what I expected. ATT sent me there as they were out of stock. Received the same deal that ATT offered. Only negative was that I had to go back to ATT to give them my tradei-in

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    All Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from another brand. So glad they had red for this model. My integration is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone since I was ready to upgrade from an iPhone 6, glad I went with this model. Straightforward, no issues, and I like the new features. The battery life is awesome, I only have to charge at night and it lasts me all day with moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom who doesn’t use her phone much. She came from the 10 and she’s noticed significant battery improvement and a better camera, on top of speed.it’s easy for her to use (iOS, as always) and she really enjoys the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point in life these phones are a necessity. Im grateful they has something in stock after Christmas, because my old 2016 crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom, and this phone is perfect for her. She did not need the pro, and the standard version has an amazing number of other features. Great with the phone trade promotion.

    I would recommend this to a friend