Customer Ratings & Reviews

Bought this for my mom who still had a very old iPhone. She loves it and the camera is way better than he old phone.

I lean towards Android and Pixel phones, just love the software and Google call screener and Google assistant and their core apps. That said, Apple builds beautiful and quality phones. I bought this phone when the iPhone was already out. The reason I went with this phone was because it was the last iPhone's to use a SIM card. I'm familiar with Apple products as I own Macs and iPad's so it was an easy transition.

Good iphone, ease to use and very portable. Also like the color.

Excellent iphone - just got this instead of a 15 - half the price with the same functionality

It works amazing, it was definitely worth the price to upgrade to a much better phone than the one I had

The battery is very good and i like the size of it.

This is a good solid phone. No bells and whistles but it seems to get good service and it’s plenty fast for apps and web browsing.

I had to replace my trusty old iPhone 8 - it provided many years of service but was ready for retirement. After months of dropped calls, freezing up and other glitches, I bit the bullet and started shopping around. I was desperate! I don’t need all the bells and whistles, and paying nearly $1000 for a phone was absurd to me. I settled on this model and have enjoyed it so far. It is a great upgrade from my old phone, and purchasing it unlocked from Best Buy was fairly painless.

So easy to change from an iPhone 8 to a 13. The size is just a little larger length wise and comfortable.

I got the iphone 13 because my Samsung note 10+ drowned in a river.after trying new iOS and seeing how long the battery last for i dont think im going back for while.

It took time to get used to Face ID, but the size and display is good. Good value if you are not ready to upgrade to the latest model.

Good simple and easy. Best buy has the best prices and customer service

It was a great idea to Purchase from Best Buy. Great quality of the port. I had command others to consider Best Buy and buyer for best possible deal.

Phone works great and has a beautiful color. Again, the employees were super helpful and attentive. Thank you BestBuy!

My cousin loves her phone! She upgraded from an iphone 7 to this model. She gets to take a lot of great pictures with it

Overall It’s been a great phone and I haven’t had any type of problems out of it so far .

Solid phone and at a decent price. Color was a nice bonus.

Good phone and it is the one am using now.No issue with it

Bought this iPhone for my girlfriend due to her last iPhone getting water damaged. She is very happy. She texts and facetimes her husband all the time.

Best Buy has a mix of positive and negative reviews ¹. Some customers have reported excellent customer service, smooth purchasing experiences and satisfactory products ¹. On the other hand, there are also complaints regarding poor delivery and installation services, unhelpful customer support and issues with returns and refunds ¹. Best Buy's store credit card has limited benefits compared to other credit cards, and its rewards can only be redeemed at Best Buy ².