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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2107 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,107 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Loving the new Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new iphone 13. i had the iphone 6. This is a great upgrade. It is fast, reliable and easy to use. I put a good case on it. apple phones are expensive. if you take care of them they last and are worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son birthday. He loved it. Great phone. Excellent performance. Very good battery life. I strongly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 11yr son and he loves it great starter phone for your kid easy to use and still works great in 2025

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stellar performance and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 has exceeded my expectations with its performance, camera capabilities, and overall user experience. I highly recommend it for anyone looking for a reliable and powerful smartphone that excels in various aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Blend of Style and Performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone 13 in red! The color is stunning and vibrant, making it stand out beautifully. The phone feels smooth and premium in hand, and the performance is super fast and reliable. Battery life easily lasts all day, the camera quality is excellent, and overall it’s a perfect combination of style and functionality. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has lasted a long time. I gave it to my son. He love ir the color amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the wife who didn’t really care for the latest and greatest! Solid performance from a 3 year old device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In the middle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great choice just in the middle on both price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. For the price. No complaints. Love the light pink color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone - Not Good Service Anymore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 was just what I needed to upgrade my father-in-law's iPhone. Appreciated the cheaper price when he didn't need a new 15. Just be aware Best Buy changed their policies and will charge you to copy the information/apps/etc. from your old phone. Bad business decision by Best Buy! If I could rate this lack of service I would rate it a 1 -- should do that for you for spending several hundred dollars on a new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product- IPhones are the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and took out extra warranty in case I need it. I have purchased a few phones and transferred my IPhone 11 to my husband. Best products ever.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Desk in New Phone at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase. Brought an iPhone X in for a new battery, Geek Squad discovered a cracked screen, pushing the cost of repair close to a new phone. Alex, manager, suggested an unlocked iPhone 13 and made transition easy, transferring the X at a price competitive with Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item, brand new and great price!! Nice color tough

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality excellent battery life last for hours camera is amazing as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this IPhone. Its size is small enough for carrying. Its battery is 3 days use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over all a good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. no problems, light weight. I wasn't sure about the color but it's lighter than what it shows

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More features, more storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating from an iPhone 6S to this unit. First thing I am impressed by is the much longer battery life. Everything else is what I want in a phone without having to mortgage the farm to get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect gift for family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and an amazing battery life. Easy to use, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so much it works amazing but six months later it just turned off on me out of nowhere I didn’t drop it I didn’t get it wet or nothing. I went to the Apple Store and they said that it just went out for no reason but I was able to get it fix and for free because of my coverage and since the phone was still new. But other then that it works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, unlocked, nice color, smooth purchase

    I would recommend this to a friend