Customer Ratings & Reviews

My daughter eeded a new phone and chose this one. She seems satisfied with it so far

The iPhone 13 was very good guys try it out Best buy has the best stuff

This phone is very nice I bought for my mom For mother days

Phone does what it’s suppose to do, which is to work. Just like any other phone. You can text, surf internet, open apps, etc and etc.

I recently purchased this for my father and he absolutely love it. It is the best phone you can possibly think of for a gift to any elderly person

Bought this for my stepdad. He had an old home button phone that no longer connected to wifi. It was time. He likes it.

bestbuy has lost me as a customer. Ordered a Christmas gift on 12/9. On 12/12 fedex showed it out for delivery. Never arrived. Reached out to both bestbuy and fedex. FedEx first said it was scanned but “forgotten” to be placed on truck. Then they said they would reach out to driver who no surprise did not respond. fedex sent me an email stating they exhausted all efforts to locate my package but could not find it. bestbuy offered to resend the package, but I chose pick up instead. Then when pick up day arrives, they tell me it is out of stock and yet again offered a reship or refund. I chose refund. They have since said the refund has been sent back to my bank (my bank does not hold funds), and the refund does not show up on the order page. I spent over $700 on this gift and I am tired of the back and forth with bestbuy ! They need to Refund me my money!!! This was a brand new, unlocked phone for my mom for Christmas!! Sad she didn’t get to open a gift on Christmas!!!

Excellent service and when I was searching for a brand new phone Best Buy was the only store where it was delivered as shown.

A nice and stable phone. Is a little bit old model and doesn't have the USB C conector... is the only problem...

Great mobile with great features. Just the charge need little more capacity.

I went in to get a new screen for an old phone but ended up receiving a refurbished phone for a few dollars more than getting a new screen

Bought it for my daughter she Loves it! Never go wrong with an IPhone.

Great phone works amazing. I would recommend it over and over again

Well I finally switched over to a Apple phone. It is great and I am having fun getting to know my new phone. I know I will learn it all soon and be a pro in no time.

This iPhone came in completely new box even they don’t have the word “new” in product description. It was a gift for my sister, she is happy so, I’m happy))

This phone lives up to expectations! Bought it as a gift and the recipient is super happy with it and all of the cool features.

Picture quality is good. Video quality is good. Sound quality is good. The phone arrived when expected. Battery life is average.

My unlocked iPhone 13 makes it possible to operate local in every country i travel into overseas. It makes this international guy local in a local community.

Excellent iphone - just got this instead of a 15 - half the price with the same functionality

Excellent, the shopping and pick up in store very easy