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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2108 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,108 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cell phone with a very fast and efficient system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handset Nice and easy to use Best buy have best deal and beat buy customer service is best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picked up fast and easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to the store and pick up it fast and easy. They let me know if when the return date was if I had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone & great service from best buy, would highly recommend working with them for trade ins etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy IPhone user

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Made sure to get one with enough memory for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much improved version of the iPhone over my iPhone X. I would prefer that the battery lasts longer but it isn't bad, just not great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphobe 13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and great customer service and u got it for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone with good qualities including all the apps that it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful iPhone 13. Just what was needed to replace the older iPhone. Would recommend to all needing an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone13

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit bought was awesome! Highly recommend and great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use also is a good size phone and good price I like the quality pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated iPhone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update and long overdue for an older model. Son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great profuct and value. I would recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Gift for my wife on her birthday she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing like this phone thanks for making it easy and for giving me the opportunity to have it it arrived suoer well it seems I went to apple to look for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good device, does not have the heating problems that the later versions (14 and 15) have. I recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to this from an Android phone which I was not entirely happy with. I love the iPhone 13 and wish I had gone to an Apple phone sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack AtThe Millbury MA location was very helpful. However I was under the impression they the 10% off my 1st purchase with Best Buy card would apply to this purchase, so I was unhappy about this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get less for what you pay for. Bad pricing.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this open-boxed. It’s worth it if you’re on a budget but keep in mind it had some severe scratches on the screen that’s noticeable when the phone is powered off shined by light. But I get what I payed for, it’s worth it if you don’t want to spend $790 on a new rip-off iPhone. My complaint is that for this kind of damage, the iPhone should’ve costed around $370 rather than $440 before tax for it to be fair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service BestBuy not w Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avaolability to purchase phone on emergency- manager and sales person great! Though disappointed in Apple store speakers phone doesnt work correctly Apple wont fux.

    I would recommend this to a friend