Customer Ratings & Reviews

I love my phone it works perfectly like new. I have purchased open-box phones and never had a problem with them

Solid phone and at a decent price. Color was a nice bonus.

I upgraded from an XR to the 13. It’s absolutely an improvement and the only issue I’ve had so far was during setup. I didn’t realize there is a known issue with updating the iOS out of the box on this model so do your research ahead of time. Other than that, I’m super happy with this phone.

I love it super happy with it not too big I had a max pro before constantly dropping it because it would fall out of my hands. This is

Excellent iphone - just got this instead of a 15 - half the price with the same functionality

Bought this for my mom who still had a very old iPhone. She loves it and the camera is way better than he old phone.

It works amazing, it was definitely worth the price to upgrade to a much better phone than the one I had

Great phone and easy to use. Build gray and hard to break.

Fantastic! Working great, best one to buy! Never had one so good

Beautiful phone! Great camera and features too!! Love the pink color ^_^

Overall It’s been a great phone and I haven’t had any type of problems out of it so far .

So easy to change from an iPhone 8 to a 13. The size is just a little larger length wise and comfortable.

Awesome apple product especially at Best Buy, This phone has a very good camera and enough space to store your best pictures.

I love that it's baby pink and how the phone works well.

I had to replace my trusty old iPhone 8 - it provided many years of service but was ready for retirement. After months of dropped calls, freezing up and other glitches, I bit the bullet and started shopping around. I was desperate! I don’t need all the bells and whistles, and paying nearly $1000 for a phone was absurd to me. I settled on this model and have enjoyed it so far. It is a great upgrade from my old phone, and purchasing it unlocked from Best Buy was fairly painless.

Bought for our 12 year old daughter and she loves it.

Phone works great and has a beautiful color. Again, the employees were super helpful and attentive. Thank you BestBuy!

The phone works really well and hasn’t given me a problems thankful!

My cousin loves her phone! She upgraded from an iphone 7 to this model. She gets to take a lot of great pictures with it

Best Buy has a mix of positive and negative reviews ¹. Some customers have reported excellent customer service, smooth purchasing experiences and satisfactory products ¹. On the other hand, there are also complaints regarding poor delivery and installation services, unhelpful customer support and issues with returns and refunds ¹. Best Buy's store credit card has limited benefits compared to other credit cards, and its rewards can only be redeemed at Best Buy ².