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Customer Ratings & Reviews

Your price for this item is $219.99
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The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 2070 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 13's excellent camera quality, impressive battery life, and ease of use. Many appreciate its performance and the phone's size. While some users wish for more storage, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,070 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it works perfectly like new. I have purchased open-box phones and never had a problem with them

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone and at a decent price. Color was a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great iPhone For The Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an XR to the 13. It’s absolutely an improvement and the only issue I’ve had so far was during setup. I didn’t realize there is a known issue with updating the iOS out of the box on this model so do your research ahead of time. Other than that, I’m super happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it super happy with it not too big I had a max pro before constantly dropping it because it would fall out of my hands. This is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iphone - just got this instead of a 15 - half the price with the same functionality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who still had a very old iPhone. She loves it and the camera is way better than he old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing, it was definitely worth the price to upgrade to a much better phone than the one I had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple iphone 13

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to use. Build gray and hard to break.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple-Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Working great, best one to buy! Never had one so good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone! Great camera and features too!! Love the pink color ^_^

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall It’s been a great phone and I haven’t had any type of problems out of it so far .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Skies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to change from an iPhone 8 to a 13. The size is just a little larger length wise and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome apple product especially at Best Buy, This phone has a very good camera and enough space to store your best pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's baby pink and how the phone works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bite the Bullet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my trusty old iPhone 8 - it provided many years of service but was ready for retirement. After months of dropped calls, freezing up and other glitches, I bit the bullet and started shopping around. I was desperate! I don’t need all the bells and whistles, and paying nearly $1000 for a phone was absurd to me. I settled on this model and have enjoyed it so far. It is a great upgrade from my old phone, and purchasing it unlocked from Best Buy was fairly painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our 12 year old daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and has a beautiful color. Again, the employees were super helpful and attentive. Thank you BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Trade in for an IPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really well and hasn’t given me a problems thankful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone and camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin loves her phone! She upgraded from an iphone 7 to this model. She gets to take a lot of great pictures with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a mix of positive and negative reviews ¹. Some customers have reported excellent customer service, smooth purchasing experiences and satisfactory products ¹. On the other hand, there are also complaints regarding poor delivery and installation services, unhelpful customer support and issues with returns and refunds ¹. Best Buy's store credit card has limited benefits compared to other credit cards, and its rewards can only be redeemed at Best Buy ².

    I would recommend this to a friend