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Customer Ratings & Reviews

Your price for this item is $829.99

Customer reviews

Rating 4.7 out of 5 stars with 98 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the iPhone 13 5G 256GB's excellent camera quality and impressive battery life, frequently citing its ease of use and strong performance. Many also found the price reasonable for the phone's capabilities. A few customers noted that the screen size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 98 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, lots of space and good camera quality. The size isn’t too big which I like. I upgraded from a 7 so it’s very different, I miss the home button but other than that it’s a nice phone and the battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was top notch, the tinley stores customer service in my opinion is the best in the south suburbs… I might browse other best buys but I’m sure going to purchase out of this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beuatiful and reasonable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color (pink). Reasonable price for a powerful phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Apple always delivers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the performance has been amazing. Upgraded the wife from a iPhone 12 Pro… she has not realized that I got her a 13 Vs a 13 pro yet. Lol. Meaning the phone is a power house!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love my IPHONE 13

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Phone, Love the big size of display. This phone is soooo easy to use and has an excellent camera that takes great pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, easy order, easy pick up in Modesto I haven’t had any issues..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal opinion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, had great help that took care of everything in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone's performance is good and very responsive! I liked the camera and picture quality very much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My wife loves I-Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. Like the size. Battery life is very good. Camera is nice. No complaints from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd never use anything other than Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear Apple just keeps on getting better and better with the quality of their iPhones!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and color and storage Well design good camera good speed 5g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 3 I phones and Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive customer service. Bought 3 I phone 13’s Especially Brittany Stevens and Justin at the Mall of Georgia Best Buy. Transferring from Android to I phone was challenging, but they did not give up on us. Love the features on this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone! super fast performance and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations as far as performance and aesthetics are concerned. Color is neutral and goes with any case. Camera system is world class, with both photos and videos that capture every detail even in low light. Recommend this model highly for a good balance between price and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually very pleased with the whole process, everybody as far as employees were more than helpful and had a great amount of knowledge about the iPhone and products. The iPhone 13 Pro Max 256 gigabytes is a very nice phone and is more like a computer as far as I'm concerned, very nice phone. THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. The back camera is amazing but the front camera is not the best. Battery last all day and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase experience with tmobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from two staff members. They showed that they cared despite the environment being busy and the renovation taking place at this location. Regarding the iPhone 13 it is amazing and that is coming from iPhone 12. I immediately noticed the brighter screen and better battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the latest iPhone. Nice and shiny. My calls drop quite frequently and I don’t get as good coverage as I did on a galaxy s21. Seems like it never gets 4 bars and averages 1-2 bars. Slippery af too. Camera isn’t as good as the s21. Get a pro if anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How I remember my Mother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my device. The ordering process was a piece of cake. I call this the breast cancer awareness iPhone in memory of my beautiful mother Darlin Ponder

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 7 to iPhone 13, needless to say I was bound to be impressed with quality compared to what I was using. However I think not just due to big jump I am impressed but the phone is actually great with a great camera.

    I would recommend this to a friend
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