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Customer Ratings & Reviews

Your price for this item is $829.99

Customer reviews

Rating 4.7 out of 5 stars with 98 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the iPhone 13 5G 256GB's excellent camera quality and impressive battery life, frequently citing its ease of use and strong performance. Many also found the price reasonable for the phone's capabilities. A few customers noted that the screen size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good-similar to the XR. I mostly got this for the upgrade. The excellent options on the camera was a high factor in deciding this over the new SE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The color is beautiful and the size is wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Eh, keep your iPhone 11.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't see much of a difference between my old iPhone 11 vs. the iPhone 13. The screen was actually a tad larger on the 11. And the screen on the 13 has this weird color shifting that happens when you tilt it/look at it from any angle other than straight. In addition, my 13 has been freezing up a lot when using text, email, Facebook, Instagram, etc. I'm also seeing no improvement in battery life. So far, I'm not a fan and wish I keep my 11 and waited for the next release.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone very good, the battery can use all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 256G (T-Mobile)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 256G - Midnight (T-Mobile) The price is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone and love the camera. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it The camera is awesome The screen is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changed from android to iphone, so far good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple phone works great and takes awesome pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good everything they are made out to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That was a great deal from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love apple products and started loving this Product Red from them. And Best buy gave a very good trade-in deal for my old iphone XR and almost they gave $420 credit along with T mobile and i was totally happy to get the latest Iphone 13 256GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great trade-in experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and super reliable. Also wanted to call out the trade-in at Best Buy was PAINLESS. The person working in the phone area (wish I got his name) helped us transfer all of our data before trading in.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect little phone but could be brighter displays

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, fast and every thing I needed for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The trade in part takes long. Bestbuy should allow us to take both phones home and deliver the trade in next day. Other than that, very happy with the new iphone 13!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. No issues. Definitely hard to get used to the first few days if you're switching from Android though. I think I've got it down now after a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & great service from BestBuy mobile desk. my wife upgraded from iPhone X to 13 , Got a good deal from trade in offer, the whole process was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great service. Debated between the pro and standard but this is all I require as I am not a photo-file or videographer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more than a decade since I switched to another brand. Though the product is more expensive, no regrets in buying an phone again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. No issues reported and it's been almost a year now.

    I would recommend this to a friend
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