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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the iPhone 13 Pro 5G 128GB's camera quality and battery life, with many praising its performance in these areas. The screen size also receives positive feedback, although some find the phone's weight takes adjustment. Positive comments also highlight the refresh rate and 5G capabilities, along with its ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 722 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best iPhone I ever bought!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro has been a stellar companion since my purchase on March 19, 2022. Its exceptional camera capabilities consistently capture stunning moments, while the ProMotion display elevates the visual experience. The A15 Bionic chip ensures smooth performance, and the battery life has proven reliable for my daily needs. The build quality and design exude premium craftsmanship, making it a device I'm proud to own. Overall, the iPhone 13 Pro has exceeded my expectations, delivering a seamless blend of innovation and user-friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Refresh rate

    Rated 5 out of 5 stars

    Reliable and Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone's 120hz is a game-changer, since it's dynamic it does a very good job at extending the battery life as well. The camera is pretty nice but I believe compared to an iPhone 12 Pro it wouldn't make much of a difference. I kinda like its heaviness as well, it feels strong with those nice edges when in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best Offer for Trade in and Easy transition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Refurb Iphone from another popular company. Very Bad decision. Then went to my provider for trade in and they had very less value for my old phone. Best Buy had Thanksgiving offer since I know there is always a better discount option. Loved the color and model they had and didn't wait for back order . This does not get hot, slow down, and is super fast with 100% battery. They took care of activation with my provider and did end to end in just 30 mins. Could not be more satisfied. Thanks BEST BUY as always.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well and quality is good. The only issue is it's a little bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Cool Color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes this phone and the color. Apple did really good with upgrade and the camera, built and battery definitely show it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Sierra blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, excellent battery life, Great cameras and the best beautiful Sierra blue color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sierra blue what a colour!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my iPhone 8, so obviously it was a big change. The camera is definitely pretty good and the display is just amazing. Battery life is good enough according to Apple standards but not as good as the other brands. Would definitely recommend if you’re upgrading from an iPhone 11 or older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent employees and beautiful iPhone. Happy with my purchase at Beat Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing pics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, the camera is amazing and with all the tips on how to take that perfect pic we are taking some incredible shots + videos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is immaculate! You can see the fabric pattern of my jacket in depth like microscope

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mommaboy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my new iPhone 13 pro everyday and camera is amazing too and I use for grocery shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased a pro before this and I gotta say it’s definitely worth it! The camera quality is amazing and I can’t believe how well it focuses. The screen is a noticeable improvement and it is especially noticeable when taking pictures or using the cinematic feature. Definitely justifies spending a little extra for the added features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device for still photography

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone with Great battery life and excellent photography. If you record pro videos, go for 256gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this cinematic view video feature. I love apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from XR to IPhone 13 pro I’m so happy with 13 pro ;)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great phone after 2.5 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade, and this review is after 2.5 years of ownership. Battery life is 87% (which has lasted longer than my other phones, and I am terrible about battery health (not letting battery totally drain, using temu chargers, charging a few percentage points and then unplugging multiple times throughout the day…) This phone works as well as it did the day I bought it. Every 2 years I think it is a good idea to do a factory restore just to wipe away random fragments and artifacts from previous updates and previous versions of iOS. I will be trading this in for the 16 Pro Max because I’m longing for a larger phone (I do a lot of reading on my phone and ignore my iPad, so I’ll deal with the cumbersome pro max for the increased real estate for reading/editing PDFs).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Refined iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the iPhone 12 Pro and the phone would get constantly lose battery and get hot. However, the iPhone 13 Pro has went beyond my expectations: 120Hz refresh rate (basically faster screen) when you need it to save battery, bigger screen real estate, better 5G, overall better battery life. I haven’t charged my phone in like 3 days. The cameras are huge and no doubt it is quite stunning picture quality. I’d recommend anyone to get this iPhone even iPhone 12 users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone 13 is an excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded three phones to iPhone 13pro from 12Pro. Cameras are better, with distinguishly more powerful 3x telephoto vs. last year's 2x. It seems at night or low light the cameras perform better and faster. Video at night feels like shooting at day light. The phone is excellent. Perfect hardware for travel and trips, getting photos, communicate with others etc. The phone is heavier than 12Pro. Old cases didn't fit and had to buy new ones which are hard to find and an additional $40ish expense. Cheaper cases are just not good, Tried several basic ones. If the phone is dropped on the front edge, because it is so heavy, the impact will go through the case lid and affect the screen - I've got non-brand "liquid" silicone case from Amazon for this one for ~$20, otherwise would recommend Speck Presidio line, Otterbox. In my opinion, if you want some meaningful protection, do not buy thin, skinny etc. basic cases, especially look at the front lids to be wide/thick enough. If you like the phone to be lighter, get the regular iPhone 13 - hardware and cameras are also excellent, just omits the zoom camera. Phone is water proof, wireless charging, Apple's OS and software works smooth and well, and software support is generously long. Battery last quite a bid, probably with non-stop usage will last a full day. Mine never gets even less than 80% through the day of normal use. Includes calls, video call apps, media. It stays relatively cool, haven't tried in tropic heat yet - the iPhone12Pro had done black screen in heat around 100F several times on me during heavy video use. Reception is good, haven't had any problems inside or outside of buildings. Residual value is quite high, one can expect very easy trade in on the next iteration, which makes the competition a financial non-sense. Competitive Android phones are priced similarly or higher.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great High End Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. It’s fast, has a great screen, and the camera takes fantastic pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great phone buy the larger storage for pictures

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, overall I’m glad I purchased the pro series when I got this as I’ve always had the base models in the past and could finally afford the pro model. Battery life is so much better than other models I’ve had in the past. If you take a lot of pictures definitely buy the pro series. I have since upgraded to the 14 Pro Max just wished I purchased the 13 Pro Max and the larger storage but the price wasn’t right at the time. Those were the only reason I upgraded and if you still need a physical sim this is the way to go.

    I would recommend this to a friend
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