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Customer Ratings & Reviews

Your price for this item is $24.99per month
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Customer reviews

Rating 4.8 out of 5 stars with 547 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro's camera quality and improved battery life, with many praising its ease of use and larger screen size. Positive feedback also highlights the phone's attractive design and new features. While some found the phone heavier than expected, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 547 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beat cameras ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, beautiful design, cameras are great!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great for people who use their phone for all tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone was too heavy for me but the 120hz was amazing. If you dont mind larger heavier phones this is the one to get. I swapped for the mini instead as I carry multiple devices and my phone needs to be operational with just one hand most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 11pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Love the battery and the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone. So well made. Came packaged well. Solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android to this iPhone. So far I'm pleased with the performance, battery life, sound quality and now I can purchase the Apple Watch 7. It would've been nice if the phone used USB-C to charge. Still using the older style connection that's proprietary to the iPhone/iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I really appreciated the fact that Best Buy had the new model available. Unfortunately, there was no set-up or support as advertised, so it took me quite some time to figure out how to do that myself. Once accomplished, I have been enjoying the new features of this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an iPhone 8 I can now go an entire day on battery which is big plus. Haven’t had a chance to use all the camera features yet having face recognition is nice. No more worrying about try to open with a wet thumb. 13 pro is bigger than previous phone but still ok

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the 13 pro. I have had every iPhone since the original 3GS and no matter how much I loved each previous model the 13 pro surpasses them all! You don’t even need to waste your money on a case; the 13 pro is a beautiful phone that is surprisingly durable!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great iPhone As Usual

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple devices are superior and that continues with the iPhone 13 Pro. The 128GB of default memory is plenty. Streaming online video to an Apple TV is beyond easy. The new processor is fast. I have zero complaints with this device!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Made the Switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Android for the past 4 years and I decided it was finally time for a change. This iPhone is super nice and it definitely did not make me miss my old phone. The camera is nice as well as the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish i had waited for the gold one.This iPhone 13 pro seems to be more durable and is faster.Con: It does not come with a adapter so you have to buy one extra $19.00 plus taxes and you do not get any ear buds.For the price for it it should have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Get It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the 11. Noticeable difference is processing speed and picture quality. Familiar youse and a big fan of the squared edges. With the upgrade promotion that made this phone free, it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but a little heavy. Haven't yet used the camera but looking forward seeing how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone I’ve Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120hz is a huge difference , glad apple finally stepped up. Battery lasts all day, I’m a mechanic and have to use my phone a lot for work stuff, and my new iPhone 13 Pro has never let me down. Amazing phone, amazing battery at a great price. Thanks apple!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This is my first Apple phone and I'm very impressed. Great design and great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new iphone 13 pro. Having advanced from the 6s to the 13pro, I am so happy that the battery life is much longer. I can finish the day with battery power left! I also love the camera and its various features!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like the first one so much we bought another!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second 13 we purchased just last week. Like the other one, the battery is the best part. It last forever. Well maybe not forever. But for a solid day and then some. Compared to the battery in the Iphone 7 plus it replaced... that is forever!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Protruding camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite iPhone but the camera is phenomenal in how it functions. However, the camera bump is way to big for the size of the phone (out of proportion) and it protrudes way too much. The phone will not sit on a flat surface without wobbling. Thought about returning it because of this but I honestly just don’t want to deal with the hassle. The Sierra Blue is a beautiful slate blue. Probably why I’m keeping it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is amazing. The pictures it can take in the dark compared to my previous iPhone is incredible. I would recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Had a few problems pairing to Apple Watch, but it resolved itself the next day. Battery life is far better than my old phone (an iPhone X). Super easy to transfer everything over, but took a while.

    I would recommend this to a friend