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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the outstanding camera quality and excellent battery life of the iPhone 13 Pro 5G 256GB. Many appreciate the phone's size and ease of use, along with its sleek design and crisp display. While some find the weight noticeable and miss the home button, positive feedback on the camera and battery life outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 475 reviews
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a new iPhone, nothing groundbreaking I enjoy magwallet features. And just the small improvements in general coming from an iPhone X pro

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Super fast and I really like the color and the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Loooove this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It takes great pictures & is super easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice camera and feels premium

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Phone feels zippy and fast. Definitely worth upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! It feels great in my hands. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great camera, not to heavy. Love those Apple products!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful high quality phone. Love the display and awesome pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    This is one of the GOOD upgrade years.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the upgrade! A better camera, snappier response, gorgeous screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless iPhone XS upgrade to IPhone 13 Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone XS, but I didn’t want to because it was my favorite phone and never disappointed. However I just cracked the screen for the first time in the 3 years I had the phone. I price checked an average cost to replace the screen and get a screen protector from a third party co., but it was cheaper to upgrade, get a brand new case and screen protector, while also keeping my old phone. The sales gentlemen was very tentative and straight to the point. He made the headache of upgrading non existent. What surprised me, was how Verizon was back ordered on the iPhone 13 Pro until January, so Best Buy also wins at paying attention to their stock and the need for customers. I bought the iPhone 13 Pro in Sierra Blue, 256GB. It’s aesthetic is on point. I wasn’t a fan of the new camera design when it changed at iPhone 11. But the cinematic video was a game changer. The 13 pro’s night camera feature is also pristine. Taking pictures of a clear nights starry sky is phenomenal! Overall I love this phone and never really thought I’d be much of a fan! If you’re contemplating between the 13 Pro and the 13 Pro Max, the only real difference would be the size, other than that, the playback hours BARELY differ and that’s seriously about it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPhone upgrade at BB. Verizon dropped the b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allison at Mayfield Hts BB did great job setting me up with upgraded iPhone 13 Pro. She went over and above to help get Verizon on board with upgrade and discounts. Wish I could say the same for Verizon. BB did A+, Verizon three weeks later is still a D- for not filling through on buying old phone back and applying rebates for upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the camera is amazing and the battery lasts forever

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better battery and downloading updates is a lot faster than my old XR

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect phone! Love , love the camera! Battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, picture quality awesome, easy to use - nothing bad to say

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with good battery life and awesome camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6s. Faster and more storage. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iphone 13 pro256gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with fantastic cameras longer battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just bought for the camera & processor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, the pictures it takes are INCREDIBLE. It's a little weird without a home button press, like, how do you swap between apps quickly? Plus, she hates using face ID, so not being able to use your thumbprint is pretty bad. BUT, she got this for the camera and processing speed, let's be totally honest, and it totally rocks at that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Has good camera quality. Faster. Love the overal look

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X we were using broke so had to upgrade but didn’t know which phone to get at the time. Ended up with an 11. Then upgraded the 7 to that and settled on the 13 for an upgrade to the X. Works fantastic it’s battery life is amazing I only charge it once a day and I am a heavy user.

    I would recommend this to a friend