Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 385 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 13 Pro 5G 256GB's camera quality, battery life, and ease of use. Many appreciate the screen, design, and available colors. Some find the phone heavier than previous models. Overall, positive feedback focuses on the device's performance and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 385 reviews
  • Rated 5 out of 5 stars

    iPhone 13 Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted the 13 pro max but it wasn’t available. Ultimately she loves her new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 as expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment and delivery was quick. Made it with plenty of time to wrap and put under the tree!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had phone for 1 month and works great. Best Buy had item in stock and picked up the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the design looks a little vintage, for my taste, the new functionalities are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I had the iPhone 11 Pro Max before and this is a great upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as should, not exceptional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no issues. Apple does need to start innovating though, they are lagging, again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My next iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th or 5th iPhone...my last one, an iPhone 11 wouldn't charge via the plug any longer. It definitely has way more memory than I need, but the larger memory one was the only one in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this iPhone. Had several before and this is about the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPhone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has always made a great iPhone especially this one. It’s a little pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to use iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the iPhone 13 Pro fast charging and easy to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro is a beautiful and easy phone to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Glad I updated my phone. Don’t know why I waited so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store was very busy but everyone was super nice and helpful. It was a good experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Apple. This is an amazing phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Apple. This is an amazing phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! So glad that we upgraded from our previous I-phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a great purchase! And total care is a good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to 13 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been extremely happy with this phone. I am still working on some of the new settings, but so far most of the set up and or instructions has been wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a relative when the pro max was out of stock and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE GOOD Best buy customer service THumbs dwn

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone but sent the wrong phone already opened

    I would recommend this to a friend