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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 385 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 13 Pro 5G 256GB's camera quality, battery life, and ease of use. Many appreciate the screen, design, and available colors. Some find the phone heavier than previous models. Overall, positive feedback focuses on the device's performance and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 385 reviews
  • Rated 3 out of 5 stars

    Not really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times the screen gets stuck and I would have to start my phone over again. When calls come through it won’t let me answer so I would have to call them back. Its too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lock ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought k would be excited to eat the new iPhone and after a couple days I’ve had issues with phone locking up…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seal Opened Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is absolutely fabulous. But I received the box with seal opened from one side

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a little better quality with the camera and video

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen

    Rated 5 out of 5 stars

    Its the latest and greatest iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so much better than my 12. The cameras and battery are great. I wish the notch goes away next year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My new I phone 13 pro has been malfunctioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has not operated correctly since the day i purchased it !!! I want to return it !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice goes in and out. Been to apple 3 times. Has had it for 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phones about to blow up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful! tried to return it but outside the 15 day window

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine, sales team horrible. Was totally mislead on pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I ever had in my life, thanks to Best Buy for the support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice new phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, a lot more intuitive than my wife's old LG Android (I hated that phone). I had to replace my Blackberry Z10 as It would no longer work with any of the US carriers, plus the various apps were slowly going inactive. What I really miss about the Blackberry is how intuitive and simple all the actions were. We don't use the phones for a lot of video downloads, so a battery charge lasts several days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Great size, fits in hand perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Nailed It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to drop in the store to see if they had the 13 Pro in 128gb. They didn’t so I opted for the 256gb. I’m glad I did. Plenty of storage now. Camera and operating system are phenomenal. Apple really did well on this. Much better than the XR I upgraded from.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bought this phone in store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonferful phone the cameras are great the notch is smaller i love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I am happy with this new phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, a quality item. Lots of nice features improved compared with my iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give this salesman a raise and a promotion!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was exceptionally helpful! I would highly recommend him for a raise or promotion! We were traveling and needed to replace an older iphone (6S) and he took time to explain everything before we purchased, then transferred everything to the new phone and helped us set up online AT&T things we needed to do (but had no idea how to accomplish!)!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone eazy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the availability and the quality apple brings to the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet 120ghz ratio is awesome its worth the money I recommend this phone to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the reliability of the I-phone. The easy-to-use features makes it the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone - great pictures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected - camera is great! Great service and set up.

    I would recommend this to a friend