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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 364 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro 5G 256GB's camera quality, battery life, and performance. Many appreciate the ample storage and the smooth, high refresh rate display. While some find the size and weight substantial, positive feedback outweighs negative comments on other features. The ease of use and 5G capabilities also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 364 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing, one charge over night and it’s alive all day, the camera is definitely better quality. The audio is very loud which is a good thing. The only problem is that I’ve only had the phone for like 5 days and it’s been freezing on me sometimes which is definitely worrisome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Phone for Everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone! It’s everything I wanted and more!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best phone I’ve ever had. Had this phone since Dec 10th. I never really get the newest phone, but I’m glad I got this one with a good deal too with my trade in of the XS and Black Friday discount. I’d say it’s even worth the retail price. Apple hasn’t failed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt when I trade my old IPhone to my new iPhone 13 the employee is so helpful and patiently transferred my file from my old iPhone to my new iPhone I really appreciate that and recommend to buy all their gadgets and stuff at best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very happy with the major improvements!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement with the cameras, battery and experience. Thought iOS 15 was a rough start, it exceeded my expectations and it is by far the best iPhone so far. Good size and weight and the price was the best from Best Buy due to instant discount for preordering. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, durable, love the color! I bought a clear case just to show off the blue. The camera quality is phenomenal as well. I love photography and I’m always taking pictures of my daughter. This phone is an improvement to the iPhone 11 Pro I had before!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The New Iphone 13 Pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another new iphone that doesn't disappoint. Plus, this new iphone has a better and improved camera that lets you zoom right in an get a clear picture. Also, the improved battery certainly helps so I'm not consistently worried my phone is going to die.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty in Blue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous color and best screen size I have had! Clear case is a must to show off the color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent. I don’t find myself constantly charging. I have to stop myself from charging all the time because the battery life is that good. Though this one is very but the straight edge makes it easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the color and the overall camera pics. Takes amazing pics. Just love the new apple iPhone 13. Great deals right now so go and get it from Best Buy guys. I ordered and my phone even arrived 7 days early.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Long-lasting camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes great photos and video, upgrading from the X. Much better at pretty much everything, and at new, it lasts 2 days before needing to charge even after using it for texting all day. Hooray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying experience. The order experience was easy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    iphone 13 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera great performance amazing speed, 5g not getting signal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    No Buyer’s Remorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8+ and I am truly impressed. Fantastic camera, beautiful OLED screen, and superb battery life. I am still getting used to not having a home button but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Can't go wrong with Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my iPhone 12. The camera and battery life on the iPhone 13 Pro are well worth the upgrade. Additionally, Best Buy made the upgrade process smooth and hassle free!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Display

    Rated 5 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device. I love the improvements to battery and the screen refresh. Would have preferred it to be USB-C instead of lightning but it has most of what I've been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using iPhone since 6s and I had 8plus, XS and 12 pro before. 12 was the worst iPhone ever so I upgraded to 13 pro and the difference is huge with a good battery, speed, stability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone Xr. This is such a different feel. It moves so quickly between apps. The camera is great and it works well with the new Apple Watch series 7 I got.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Well built and a nice upgrade from the 11 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and a nice upgrade from the 11. Good battery life. Best Buy service was very good. No hassles, they moved all my data and finalized the trade-in in one visit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Terrific phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - lots of features and I love the camera! With the special glass in front, I probably won't need a case. And I am pleased with the 256 GB storage.

    I would recommend this to a friend