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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 33 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the iPhone 13 Pro 5G 512GB's camera quality, with many praising its improvements and describing the photos as excellent. The long battery life is another highly appreciated feature, with users reporting significantly improved battery performance compared to previous phones. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone coming from iPhone 8.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8. Would highly recommend upgrading if you are coming from a pre-iPhone X device. I really thought I would miss touch ID but Face ID has been surprisingly pleasant... unless you are wearing a mask. Other than that, the screen is absolutely huge and detailed. The 120 Hz display makes everything you do feel extremely responsive. The cameras are also really good. I was able to take pictures of my pets I would never have thought I was able to take. The battery life is also really great. The only negative is probably the weight of the phone. I love holding my phone at night when watching videos and my pinky gets tired very easily. Other than that, Apple knocked it out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best iPhone u could ever get.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic iPhone. I went to the store to purchase it. I had the older iPhone 11, and comparing the two is a new level of comparison. This new one appears to be better at taking nice camera photos and has a longer battery life. The 120HZ frequency is also a significant boost. It's so quick that every time you search something on Google, the number of results increases dramatically. It's incredible, and I adore this new iPhone. It was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Lucky 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched back to IPhone after 3 years of Android. Overall, I think the user experience is better. The camera takes amazing night photos but in all transparency I do miss the Samsung zoom. A full charge lasts me 36 hours with fairly heavy usage. The battery charges fast though. Overall a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Yeah, ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok - upgraded from a 10 to this. Doesn't feel like it performs any better, still issues with lagging and coverage not great (I know that's due to my provider, but was hoping this might help). I mean it's ok, but nothing outstanding.... So far the battery seems to be far better than other phones I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Upgraded from the iPhone 12 pro max and 12 Pro. And wow the camera and battery life are amazing!!!!. It is a little heavier but hey after a day you can't notice it. Cinematic mode will take some practice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect quality!

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baught this phone for my other half, she loves it still 1yr later. And we both love taking photos and comparing our high quality shots. Perfect build been dropped over a million and still walks hard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone has a MUCH better camera and a better feel to it than the XR. I upgraded before my XR bailed on me and I don’t regret it. Better display quality and the battery lasts much longer. If you like to take pictures, its a worthy purchase. I have kiddos and my phone is my primary source of memory documentation, so this is a win for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPhone at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 13 Pro has an amazing camera. I traded in my old iPhone 11 Pro and now I have a phone capable of 5G speeds. The process was extremely easy at Best Buy. The mobile department helped to get everything set up for me and I was done in roughly 15 minutes. In fact, I was so pleased that I ordered a second phone as well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience - one “watch out”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day the product was available for preorder, I ordered both from Apple directly and from Best Buy. I needed the phone before a “bucket list” international trip, and wanted to make sure the phone was unlocked in case I needed to use a local SIM card. I paid “full price” for both, the Best Buy price being discounted for activation (read: phone locked to a provider) and a discount on AppleCare. Both were available on day 1, and I picked up the phone from my local Best Buy store. It was locked to the provider, and it took a few calls and a week of time to get the right person at T-Mobile to unlock it (evidently, they automatically unlock themselves after some period, but I was traveling internationally a week later and couldn’t wait…). Again, just a watch out that even if you pay full price, it may be locked and you will have to work through your carrier to get it unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy but Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the phone thus far. Excellent photos and battery life, but for some odd reason, I do miss my iPhone X - maybe it’s separation issues. Nonetheless, this phone was worth the $, so if you’re thinking about it, purchase full price or payment plan. The trade in wasn’t worth it, I wish I hadn’t traded in my iPhone X as the iCloud barely saved any data as the back up was interrupted unbeknownst to me. I was also expecting the reps at bestbuy to offer the backup services, but was told they don’t offer that service. Word to the wise, double and triple back up. I was beaming with excitement and made an irreversible mistake - no one to blame but myself, and I’m very hurt by that, Overall, I lost many MANY MANY photos and other data and I wished I’d kept my iPhone X. The next phone I purchase will be from Apple only, as they assist with the backup. Life goes on, though. The trade-in saved me a couple bucks, but I lost a ton of memories. iPhone 13 pro is still worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Would buy again, let hope it lasts. All the memory I need for all the downloads I want.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone about a week ago. Wasn’t sure at first if it was worth the money or upgrade but I can say that after a weeks use this is my favorite iPhone I’ve ever owned. Battery power is great, screen is amazing and the camera is very good. I’ll definitely be using this phone for the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy quick response good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick response good product Easy to use recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I was debating on whether to get the PRO version

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I should get a PRO or not. It is definitely worth paying extra for. The cameras are outstanding, no other phone will give you the same quality of images or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Too expensive but overall decent Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable upgrade from Iphone X in terms if picture quality. It is a bit bigger and noticeably heavier than the X as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mostly happy with this Iphone 13 Pro. However, I already have scratches on the "gorilla" glass. Phone I gave up was the iPhone 8s and after having that for many years, never had a scratch. I never used a film over the glass as it didn't seem necessary. How can the quality of the glass on this iPhone be worse than the 8? I also find it difficult to get all the open apps to show. takes me many times to flip up before I can make them show. Great photos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cameras yet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras on iPhones yet, and this time the cameras are the same on iPhone 13 Pro and iPhone 13 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone13pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone so far…. specially the camera… I love the the cinematic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Great camera. Would recommend to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    120Hz rate makes difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was very similar to iphone 12 pro, but it's actually much better. The most obvious improvement is the 120Hz fresh rate, making the movement in the screen much more smooth

    I would recommend this to a friend
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