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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 538 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 13 Pro Max's excellent camera quality and impressive battery life. The large screen size and user-friendly interface also receive positive feedback. While some find the phone a bit heavy, most users express overall satisfaction with the device's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 538 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from a 7 plus. The battery life is much longer, and I'm getting use to no "home" button. Pictures seem to look the same as previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The min storage of 128 GB is the bare adequate minimum for Apple, and it works well in combination with iCloud subscription (what is Apple's intent no doubt :) ). The screen is finally nice, the photo app, filters and sensors are top notch - what is exactly the most used functionality in a phone. Size and shape are very useful, in a trendy TPU plastic the edges don't feel sharp, and the phone remains secured in the case. Battery seems to last a while. This was a purchase for a teenage girl, and it seems a well suited product for that purpose - great cameras, camera app, light body, durable, good screen and lasting battery, 128GB standard storage (even with iCloud backup photos and videos take immediate space until they get synchronized). Apps data also takes a lot of space. Normal daily girls' install takes around 30-35GB storage, you need 10-ish more for major OS updates, so ANY Apple product with 64GB is practically obsolete even with cloud services.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    I Phone 13 Msx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen easy read good battery life not too difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappoints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an iPhone user from day 1, this one ticks all the boxes.Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Gold IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gold large easy to read screen long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 13 Pro over a year after I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motto is “iphone or no phone” and that continues with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Iphone 13 pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, takes great pictures and is much faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new phone. Always happy to purchase my products through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, good battery backup, fast processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone and came at a great price. Paid cash

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone. i was upgrading from the iphone 11 pro max. i was worried that this phone would be too heavy for me but it is the perfect size and i was able to get used to the additional weight easily. Also, the battery life is a lot better than my 11 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 13 pro max is just as I expected it to be with all of its apps and the camera is amazing. It’s easy to use and assistance is available on the phone if needed. To add to that, the service I received when I ordered it and when I got it was beyond excellent. I will be getting all of my phones at Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great iPhone. It is fast and picture/screen is very clear. I have one problem being hard of hearing. It is the notification sounds are not loud enough. I would like to be able to pick the sounds for the notifications. I also need the phone ringer on high. Everything else seems to work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Android to apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally switched from Samsung to apple but have a hard time getting used to the swipe motion for navigation. Plus on the battery life though I charge it every other day. Still trying to figure out all the camera functions there are so many you almost need to be a professional to use all the functions correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for photographers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is a major upgrade from my old IPad Air. This one is fast and easy to use. I am now able to preview and edit my photos with Lightroom. This will make life easier when we return from trips, as I take a ton of photos and can cull before we get home. Love the speed and the screen is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great decision.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is incredible. It’s way smoother and cleaner than my iPhone 12. I’m glad I went to the 13 pro and definitely glad I went to the max. It’s great for all of my emails for work and great for movies, videos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone. Great deal from Best Buy with trade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, great battery, love the phone. I will upgrade to any iphone that provides me with improved battery life as my business depends on this connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has stepped up their game with this phone. Cell carriers need to step up and get the 5G stuff rolling. No point in having great phones if cell carriers don’t match the phone stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    What an amazing device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a cellular device from bestbuy. Thankfully the purchase was smooth and bestbuy offered the quickest shipment time frame. The phone it self is quick and fluent, I will keep this device for 4+ years!

    I would recommend this to a friend
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