Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 13 Pro Max's excellent camera quality and impressive battery life. The large screen size and user-friendly interface also receive positive feedback. While some find the phone a bit heavy, most users express overall satisfaction with the device's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 538 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great switch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Samsung galaxy phone and loved them. I didn’t think I would be able to switch and be comfortable with an iPhone but my kids have them and so I finally got a new iPhone 13Pro max 5G. I LOVE IT! This phone is amazing. The battery life, it hasn’t hardly used any at all for me but I put it on a magnet charger at night. The pictures are clear and crisp colors. I just love it and glad I was able to transfer my info from my old phone without to much trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid, Apple as per usual

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into apple devices then you already know about the quality and polish. Good phone, great colors and lots of aftermarket case/camera options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Size matters

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a basic "flip phone" user about to lose 3G service, I purchased the iPhone 13 ProMax with the goal of 'getting up-to-speed' with the current cell phone possibilities. There is definitely a huge learning curve, but I'm making progress. The phone is easy to handle and provides a large enough screen for tired old eyes to see. It has made learning to text amazingly fast and easy because word suggestions offered above the keyboard even after entering the first 1 to 2 letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My very first experience with iPhone. Bye Android

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was alway an android guy. Loved everything about them. That is, until my experience with my last three android phones. My s6 was abysmal. Bluetooth and Wi-Fi issues in less than 6 months. Upgraded to the pixel 2XL. That phone was “ok”. Although a lot left to be desired. Then came my s10+. Wi-Fi issues almost immediately. I can be 3 feet from my router and have the most abysmal speed imaginable. It got me thinking it was my router. But my tab s7+ 5G had no issues whatsoever. I also had an issue with the s10+ where it randomly hung up the phone. That was it. I was done with android. Devi to get the 13 Pro Max. After a couple days, I got used to the subtle differences between android and apple. My god, I should have changed ages ago. With Apple, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the larger screen! I went from an iPhone 8 to this, so it was a definite upgrade! The pictures it takes are far superior to my old iPhone 8. It is taking a little time to get accustomed to the larger and heavier phone, because I got a thicker and more secure case, but I would highly recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    13pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger phone .the pictures it takes are beautiful love it.also easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome all around!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Iphone and I love it!! I never have any issues and the battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple Iphone 13 Pro Max

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much fast with display movement, battery life last long, camera is on some next level.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Overall good quality and great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, large screen, flat sided design is easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much difference (to me) in this phone and the 11. It runs smooth and it seems like I have less issues with service. I love that you get more storage without having to pay more and I appreciate some of the new features on the camera and for web browsing. Also, despite it being brand new, I can go two full days with heavy usage before having to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    user friendly phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone, it is very fast, user friendly, amazing camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone13 pro max

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my phone for two years and it still works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Very nice equipment!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone I've ever had. It's not too big or too small. The camera is great. You do need to be careful when you use the button on the right. It's across from the buttons on the left and pressing both of them at the same time is how you bring up the slide to turn it off. It just takes getting used to being mindful of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max Alpine Green

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with my new iPhone Pro Max! And in my favorite color….bonus points!!! I came from an 11, and glad I upgraded. Love the size, refresh rate, cameras…all of it. I cannot begin to express how glad I am to make such an upgrade. I’d you’re considering, don’t anymore. Just go for it. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Huge Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the iPhone XS and it is a huge difference in the response. Not only is the screen a huge upgrade but the response to sliding and going from app to app is so much faster. Have been very happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great quality product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The best thing about this phone is the Battery life. it last me 2 days of average use, Easy Build quality: Excellent screen quality: excellent Camera pictures : Excellant This is my I phone and so far I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max - Great moon pictures!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and the pictures are AMAZING! I have been taking pictures of the moon and the night sky - They have been absolutely incredible! Battery has been lasting days at a time, and I use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Upgrade feels like a good upgrade so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I'm still learning some of the nuances since my trade-in was a 7S. A few things I'm still trying to figure out but overall I'mhappy. It's much faster and the battery seems to hold its charge better so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    New iPhone 13 pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen and better camera. It Isn’t as heavy or as hard to hold as I feared. I have a small hand, but I actually find it easier to hold because of the slighter thicker depth of the new phone.

    I would recommend this to a friend
Sponsored