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Customer reviews

Rating 4.8 out of 5 stars with 534 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 534 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, large screen, flat sided design is easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Substantial upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my IPhone 11PRO MAX for the 13 PRO MAX. I was impressed that I get an entire day out of one charge. It was much easier to hold due to the redesign. The camera is second to none and it’s got the ease of use that you only get from Apple. The display is stunning and most importantly it’s significantly faster. I did entertain the Samsung S21 Ultra but there were too many minuses. You won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level Strength

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iphone so you know what to expect, expect i’ve watch a sealing bar squish it and it only crack in one spot… Bravo to the durability team this is next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a laptop that fits in your pocket. I was extremely impressed by this device's touch responsiveness, resolution, and all-around usability. I initially chose this iPhone 13 Pro Max to fly my Mavic Air 2S, which worked perfectly with 1 TB of storage. In addition, I could screen record until my battery dies if I wanted or needed to. However, once I got it and began to use it daily, I realized I was using this phone in place of my actual Mac Mini to edit 4K videos. No lag or anything; it just works as advertised. More reviews at www.skydaddy.live

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal when I updated. This is still in wonderful shape

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Very nice equipment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone I've ever had. It's not too big or too small. The camera is great. You do need to be careful when you use the button on the right. It's across from the buttons on the left and pressing both of them at the same time is how you bring up the slide to turn it off. It just takes getting used to being mindful of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an iPhone user and I’m always happy with all my upgrades! This phone has lived up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would buy again at Best Buy highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    iPhone 13 Pro Max Alpine Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with my new iPhone Pro Max! And in my favorite color….bonus points!!! I came from an 11, and glad I upgraded. Love the size, refresh rate, cameras…all of it. I cannot begin to express how glad I am to make such an upgrade. I’d you’re considering, don’t anymore. Just go for it. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 13 pro max is just as I expected it to be with all of its apps and the camera is amazing. It’s easy to use and assistance is available on the phone if needed. To add to that, the service I received when I ordered it and when I got it was beyond excellent. I will be getting all of my phones at Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy are the best I don’t regret shopping with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 8+ (I was trying to hold out for the return of the home button to the new iPhones). I haven’t had any issues with the phone in the few weeks I’ve had it, although for some reason my inbox no longer filters junk mail as well as it did before. Photos (and photo options) are much better than my previous phone and the battery life before recharging is significantly better. I still don’t care for the notch but it isn’t as bad as I anticipated. Overall I’m definitely happy with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service, I really recommend it, very nice iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Apple as per usual

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into apple devices then you already know about the quality and polish. Good phone, great colors and lots of aftermarket case/camera options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yum ice cream so good. Yes yes yes ice cream so good yes yes yes ica cream so good yes yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photographers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is a major upgrade from my old IPad Air. This one is fast and easy to use. I am now able to preview and edit my photos with Lightroom. This will make life easier when we return from trips, as I take a ton of photos and can cull before we get home. Love the speed and the screen is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had got this for my daughter for her birthday and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great decision.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is incredible. It’s way smoother and cleaner than my iPhone 12. I’m glad I went to the 13 pro and definitely glad I went to the max. It’s great for all of my emails for work and great for movies, videos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but the camera is overly hyped, i find it grainy and over-processed in low-mid light captures, I feel like they should've went with 6.9-7.5 inches because the 6.7 feels a bit small and I have small hands. The audio is amazing, so is the display I just wish there was no notch. The macro mode on the phone can be bad sometimes not registering when your close up to something trying to use macro. If you cover a camera censor on the phone, especially the 3x optical zoom one it'll auto shift to the 1x optical zoom and digitally go to 3x zoom without telling you. But overall its an amazing phone and I'm really happy with it, the 120hz is amazing and the battery lasts me longer then any other phone I've had (11, 13 mini, 7+, Samsung S10, iphone 12 Pro)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 13 pro max. I traded my iPhone 11 in for the 13 pro max. It works awesome like all apple products do. The camera’s are amazing. If you want a high quality phone this is the one to get.

    I would recommend this to a friend