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Customer reviews

Rating 4.6 out of 5 stars with 40 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Rating 4.4 out of 5 stars with 26 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 40 reviews
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera, Video quality

    Rated 3 out of 5 stars

    Same ole

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    Posted .
    Owned for 2 months when reviewed.

    Another latest and greatest iPhone. I actually could’ve stepped with my XS max. The camera is great, can’t deny that. Shooting video using ProRes is decent. Storage, no that’s the good part. I got the 1 TB. Love it. Other than that it’s the same old Road, it’s just been repaved to ride a little smoother.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Unbelievable how good this phone is.

    |
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    Posted .
    Owned for 9 months when reviewed.

    Simply the best. Super great battery. The video this phone takes is simply the best I have ever seen. Easy to take anywhere. Apps open and run faster than my windows PC. If you need small and light with all day battery life this is the one for you.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Switched

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Bought this phone to go to UK instead of using my DLS. Pictures turned out great and much more convenient.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Phone

    |
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    Posted .

    This is the best phone ever I would totally recommend it!!!

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best bang for your dollar!

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Best iphone made hands down. Storage space is great. Phone performs flawlessly and is much better than its predecessors! The camera works just like it is advertised, the refresh rate is amazing!! I've owned iphones from the 6s to this one and i would not hesitate to buy another!!

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    This Phone and. Verizon 5G make the perfect pair

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Traded an 8+ for this Pro Max, wow, just drove from k.c. To Albuquerque enjoyed Verizon 5G for over half the drive, the other half LTE was awesome.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Space

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Great phone lots and lots of space just what I needed.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Apple of my eye

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Went from Android to Apple. Can say I’ve made a great choice so far! Love the quality

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    My first IPhone,still getting used to it. I love the display and the storage capacity

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Great product. I just recently Moved from android to apple and love it.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I PHONE 13 PRO MAX

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    |
    Posted .
    Owned for 2 weeks when reviewed.

    LOVE this phone . Switched from Android to iPhone 13 .

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Iphone 13 Pro Maxx

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    Posted .
    Owned for 2 weeks when reviewed.

    Nice phone. Very slow to download or upload. To many problems with App and Apple store. My Galaxy Note 20 runs circles around the iPhone 13 Pro Maxx

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    iPhone 13

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    |
    Posted .

    Love the new iPhone. Big change from Samsung. Perfect purchase.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Love this product. Everything about this product is great.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life, Picture quality, Video quality

    Rated 5 out of 5 stars

    Switched from Android Samsun Galaxy S10+ 512MB

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    My wife and I were long time Android user from the original Motorola Droid on day 1 to 11 different Androids later, switching from a Galaxy S10+ 512MB to this phone and it is a pretty solid phone. I have always had iPads and Apple TV's so this integrated nicely, Move to IOS did not work for my phone or my wife's so I had to use the Verizon Transfer Wizard which isn't great, but did work. I was able to transfer all my previous SMS messages, but unable to for my wife's phone. The battery life on this phone is Amazing!! I can use it for a whole day and still be at 75% battery remaining. Pictures and video are also great.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Overpriced

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    No different than the 11. Overpriced for the same phone!

    Features

    Display Quality
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Keep your current phone.

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Lags waaaay too much for the amount I paid for it, and of course it’s passed the return date.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Battery Life
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Display Quality
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Battery Life
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted .

    I don’t think any of the associates know what there doing or saying they all saying different story they lost a sale I can imagine how many is are there poor service and to receive a phone and shipping items everyone is saying totally something different

    Features

    Display Quality
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Battery Life
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 13 Pro Max Graphite 1Tb (Verizon)

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Fast Shipping, Arrived on time as advertised here on Best Buy online store. Best Buy was far more reliable, prompt, and easy to process the purchase/upgrade of my device with Verizon. Hassle Free. Far better service than the Verizon Online Store & that experience of my pre-order being last minute canceled by their Customer Care Team. Thank you Best Buy for being highly dependable when in need of your services! New, top of the line in all around performance (charging) (Faster-Fast-charging) improved and Increased-battery-life-Usage by multiple hours) (120Hz Display) (significant improvement of camera(s) & lense(s) & other camera features). Another premium quality Apple iPhone, best iPhone, as of 2021. Upgraded from the 12 Pro Max and I wouldn’t ever go back on my decision as an everyday average cell phone user.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    iPhone user

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I bought this phone for my daughter, an upgrade from iPhone 12 Pro Max, and she absolutely loved it. The picture quality is visibly improved compare with iPhone 12 Pro Max. The silver color actually looks like pearl white.

    Features

    Display Quality
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Battery Life
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend