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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 661 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best I phone every.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth iPhone I have own and I just love it 5g is very fast clean lines sharp response . Very nice size easy to read and used. But a case is advised to have to avoid the phone from slipping out of your hand very slippery. Bright clear picture and the refresh time is fast. Yes I would buy it again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Hands down the best phone I've ever owned.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th version of the iPhone that I have purchased over the years, and I'll have to say that this is the best phone I have ever owned by far. I'm not a heavy internet user on my phone but that being said I can get 2 full days out of the battery with this phone and still have 30% left when I charge it. It's very fast, the screen is crisp and clear and the scrolling is noticeably smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Easy, hassle free and AMAZING battery. Just works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung S20+ Much weightier phone, feels nicer in the hands and so simple to use. Just point and shoot cameras, hassle free UI, and fast enough even though the specs might be underpowered on paper. Display is amazing with the 120hz display and the oled looks better than my LG C8. Great phone, easy to use, and feels premium. MagSafe is nice too. Pop my phone on the car mount hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great camera, great speed. I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    AWESOME PHONE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, me & my wife had 12 pro max’s, she upgraded as soon as 13 pro max released I waited for 14, well after they released the Alpine green I had to trade up!! So happy I did, I didn’t think the actual phone would be noticeably different, boy was I wrong, the battery is WAY better, & the 12 PM was already awesome, the promotion is a game changer, I can never go back now, all the camera upgrades sound Ho hum but I assure you they’re not, I’m pleasantly suprised & that rarely happens these days, I almost made it to the 14 pro max, under 2 months away when I bought this, but honestly I’m happy I did, the only down side is how the trade in works now, I still have my old phone 3 weeks later & im trying daily to get credit on my Verizon account & send my phone in, you don’t have help & & don’t hand in your old phone at store any more, they want to give me half of the promo that’s still advertised

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Simply Outstanding!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my First Current iPhone. Replaced my 8 Plus and So worth it. Blazing fast. Smooth Vibrant screen. Getting almost 2 Days on Full Charge with Normal use. Camera is outstanding. The construction is outstanding. Definitely better than any Samsung I owned including my Note 10 Plus 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best phone yet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best phone ive had so far. no hiccups, no problems, very user friendly in my opinion. i will never use anything besides apple from this point on.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone, works great , fast. would highly recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just paid this off, got a new iPhone 16 pro max. Great phones great service

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 Pro Max is all that an then some I am coming iPhone 10 max. Speed is amazing compared to 10. Love everything about this phone. Battery life is super great can go a full day of heavy use before I have to charge it. Camera is the best ever in an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying the battery life is fantastic and was my main reason for upgrading, I can get 11 hrs+ screen on time no problem. Camera is good as to be expected, there are a fair number of bugs in ios15 on this phone that need to be fixed, the dead touch screen bugs being the most annoying hopefully that can be fixed ASAP it also gets rather hot under normal activities. You can definitely tell apple employees have been working remotely and didn't get the normal face to face interaction when working on iOS 15 as it definitely feels less polished. Overall a substantial upgrade for anybody coming from an iPhone 11 or older, and if you have an iPhone 12 the biggest reasons for you to update would be a substantial increase in battery life and the pro motion display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The Best Gets Better!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an IPhone, what’s not to like. This is a solid and well built phone. Lightning fast, unbelievable camera, battery life beyond expectations, it can and will do everything one would expect from the top rated phone on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    BEST PHONE/MINI COMPUTER AROUND PICTURE IS 100%

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY PHONE with all of the bells and whistles. Heavy but worth the weight for quality of picture and style of the phone. Fast and very functional to use for everything, It is a mini computer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone Blue's no more!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great! Surely was my favorite color, and the size is perfect for my big hands!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    The phone that brought me back to Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone that brought me back to apple! Love the camera, the speed, the screen...there is nothing I don't enjoy about this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this model!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple but this is the best apple phone I’ve owned so far. Battery is long lasting. Speed and quality is great. Cameras have ability beyond basic knowledge visibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Still works like the day I purchased it over 2 years ago

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does my battery last almost 2 full days without charging but the 5G is awesome/fast, display is vibrant and you can still see the gold even with a phone case on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up my iPhone 13 pro max today and so far I am very satisfied with it. It is certainly a lot faster than my 8+ and the camera It’s amazing. So so far so good. I am very happy I love the gold phone it is very nice. But I suggest you get a case around it quickly it is very slick to hold i’m sure you do not want to drop a phone as expensive as the 13 Pro Max neither do I.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Mobile Phone There Is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Max Pro is the best cell phone there is. We buy two new iPhones every year outright and trade in the old ones. The battery life is better than the iPhone 12 Pro Maxs' we traded in. The camera is improved over the 12s and the display is even better. This is the second year in a row that we got the new iPhones at our local Best Buy. The trade in procedure in is seamless. The Best Buy store is much calmer than other places. The BB cell phone associates are actually better at setting up new phones than many of the Apple Store associates.

    I would recommend this to a friend
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