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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 661 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone I really want to upgrade to the iPhone 15 pro max because of better zoom now from what’s been announced

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple is the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS PHONE!!! Not only is it beautiful, it is the best of the best. Apple just keeps getting better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Face id

    Rated 5 out of 5 stars

    iPhone 13 Pro Max is The BOMB!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 13 Pro Max. Sleek and stylish, the user interface is nice and easy…but the CAMERA!!! OMG, this camera takes exquisite photos, with a zoom of up to 15X. I was reluctant to switch from my iPhone 8 Plus, because I didn’t want to give the home button and Touch ID. So far though, except when wearing a mask, I’ve had no issues with Face ID. It’s pricey, but no regrets…I love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    WELL WORTH THE WAIT/UPGRADE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing phone! I had to wait a few weeks because of backorder but i understood that. I came from an XS Max so this was a big jump for me. Faster in every way and the camera quality is dope. Thought I wouldn't like the Sierra Blue color but it's different in person so I would check it out in person to see if that's a color you really want. All in all, great purchase and if you're coming from an XS Max or earlier, please upgrade to the Pro models. Oh one thing to mention the smoothness with the refresh rate is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Super fast and the screen is so vibrant! My battery last me 2 days with heavy usage. Camera takes crisp pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying my 13 pro max for some time now. Im happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far had a iPhone 11 before third camera is great more zoom more battery life but it is bigger and heavier

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of our favorite models

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and love the camera quality. Just keep the software updated and you’re all always set with the latest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Apple IPhone 13 Max Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest camera of all time! Great size,, speed and screen display. So far no negatives? All around fantastic phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best iPhone yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. The Face ID Camera is better. The ear sound piece is at the edge. The Camera System is more advanced. The three cameras are bigger and more advanced, the quality of pictures is amazing. The iPhones battery life is 2 days a charge for me. The graphics are the best yet. The material to make the phone is great. Everything an iPhone is advertised and promised to be, right up to par. Good Job Apple. I can only Imagine what you can do next.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    A Well-Deserved IPhone Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous IPhone was SO OLD! How old WAS it? It was SO OLD that I received $0.00 for my trade-in!!! :) As you can imagine, I am terribly pleased with my IPhone 13 Pro Max 5G. Since I had waited patiently for many years to replace my phone, I felt that I deserved the very best! I am extremely happy with the camera quality and the phone's overall speed. I look forward to learning all thye phone's features in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Upgraded from 10xmax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See a huge difference in battery and camera. The 5g is a big difference as well. It’s a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone so Fad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. i am upgrading from the iPhone X and never had a battery this well, I use my phone 6-7 hours daily and only need to change my phone every 2-3 days if I neeeded (I still charge every night). The high refresh rate makes scrolling through videos and messages better. The camera quality is insane, for sure can have improvements but is amazing. Not only can it see in the dark if also focuses really well. Good job, Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Serious step up from iPhone 11.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat better than the iPhone 11 I upgraded from. I definitely appreciate the additional screen real estate. The triple camera is nice... BUT - seems the phone sometimes struggles with which one to use in a given scenario - and sometimes has difficulty focusing on closer subjects. Definitely a bit faster than the iPhone 11 (though not quite up to the hype). Overall - pretty pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 13 Pro Max in the great color. A bit heavier I feel, but faster phone and better screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    It’s an Iphone12 with a few gimmicks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing to an IPhone 12 Pro Max side-by-side. The notch is smaller but we have all become accustomed to it since 6 months into owning an iphoneX. Making to smaller isn’t noticeable and doesn’t add valuable “real estate” to the screen. By all appearance it charges the same way and the same speed as my 12. It’s fast, but not any faster. Maybe I could use a 100w charger or something but with 40 and 60w chargers both phones are quick. The screen looks and feels very similar between the 2. If I mixed up the phones and all settings were equal, I don’t think I could tell the difference…until there’s motion. They’ve made the swipes and scrolls smoother with the adjustable frame rate. It’s a neat thing but doesn’t really change anything unless you’re downloading and watching 4K movies. Web browsing, YouTube, video sites, etc all look the same. The smooth scrolling is cool but becomes the norm quickly and is about as exciting as shrinking the notch. This phone is the equivalent to adding a spoiler and CD player to a car and calling it a “new model.” There are no meaningful changes here. Maybe it’s faster but my 12 is already really really fast and load times aren’t any different unless we start counting fractions of seconds. The camera is better on paper I’m sure. The Pro Max 12 camera is awesome. You will be impressed and not any more impressed by the 13. Don’t upgrade. I’m not even sure we can call it that. Don’t get tricked feels more appropriate. If you have to, find an IPhone 12 Pro Max. It’s the same phone without a spoiler and CD player. 2023 or 2024 should bring a foldable IPhone, removal of the notch, or an actual meaningful reason to upgrade. (We upgraded this phone because the previous IphoneX battery began to show its age).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone’s camera is off the chart. Battery is great and 5g works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone haven’t had any issues I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bussin Bussin fr fr on god

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care a super amount for phones, especially iPhones, but after making the switch from the Note10+ (an amazing phone) it's not half bad. I'd still stick with Samsung for the simple familiarity but I don't mind it at all. By far the more stylized phone for people that care about the look for each individual item they bring with them, and paired with a Apple watch it's pretty clean.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, don’t love the price. I’m still making payments. Would love to upgrade but cannot afford it. ;(

    I would recommend this to a friend
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