Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 612 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just perfect,the pictures have an amazing resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features on my new iPhone 13 Pro Max 256

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and everything that I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Best iPhone I have ever owned. GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 13 pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great I phone. Has plenty of storage for pictures

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bad Apple

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has issues and it crashes over and over when editing pictures. The battery does not last as well. Not worth the money I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service on buying the iPhone 13 Pro Max.Groovy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great camera quality and such great speakers!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone - great quality and amazing pictures

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!!! So much faster than my iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max sierra blue 256g worth buying

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an iPhone user since it all started and have tried to switch to Galaxy androids but end up going back to Apple because of its easy use and features. The iPhone 13 pro max does live up to its hipe bogger better in all specs. I recommend this phone and until the next version comes along…enjoy this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A New Apple Pro max for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user for awhile, and fund this a ver stable phone. The employees at Best Buy were outstanding with information and helping to transfer all my data to my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are still the gold standard for smartphones. They function in a crisp and high-fidelity way, are beautifully designed, and have loads of available apps. The advertising of "best iPhone in the history of iPhone" is overblown as usual, but it is a good device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    13 Pro Max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, better than the 12 pro max and WAY better battery life. It’s still the iPhone though. Minimal upgrades to the software.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with it . Just what I was expecting. The quality definition of the camera everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. The colors, the smooth transition between apps are flawless. I’ve had an iPhone 8+ since it’s release and this phone goes above and beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a phone! I upgraded from an iPhone 6S Plus. I hated to upgrade I loved my 6S Plus. But this IPhone 13 Pro Max is the answer. The Graphite model is very sharp looking! You won’t be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Hate but will still buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Hate the price. Don't like the huge difference between the pro and pro max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Phone failed in less than 2 weeks, but fixed.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is better than my last phone. It quite sending and receiving voice and text after about 11 days. I was unaware of the failure until I noticed I wasn’t receiving 2 stage passwords from the bank. Then I discovered I couldn’t make phone calls. Best Buy fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from android and never going back.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time android user, and typical Apple hater (previously). I can say that switching to iOS has been a 100% better experience and not more expensive as androids cost the same amount now.

    I would recommend this to a friend