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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 612 reviews
  • Rated 4 out of 5 stars

    Batter is bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life and I am still stuck with this phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Been with Apple for a long time now and they keep improving

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! I like the screen size a lot as well as the space. The speed I feel like could be fast but it may need some readjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you compare the phone 13Pro Max, with the phone Samsung galaxy S21 Ultra, generally can not be compared. iPhone13 Pro Max beautiful phone, perfectly removes no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So good, it's criminal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so good it shouldn't be allowed. I had an iphone 11 pro and this still made that thing feel small, slow, and outdated. I do not regret this switch at all... to anyone who says its too big / heavy, they didn't allow time to adjust to it. It's been maybe a week and it feels like normal to me now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality!!! OMG the camera!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the iPhone 13 plus. I have to get use to the slide feature to open the screen. The battery life last much longer than the older model phones and I hope it continues. I have not used the camera which is supposed to provide better quality photos than the previous phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and configure. I'd recommend this to friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 Plus to the 13 Pro Max and am not disappointed. The phone is amazing. It took some time to get adjusted to no home button, but the ease of use with the amazing picture has been awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone eversince I saw it the first time. The color is fantastic! It's a shame I wasn't able to wait for the upcoming pnone coz my previous iphone just broke and phone is really important to me. But all in all I'm really satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the graphite!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the new green iPhone and didn't care for that color. I purchased this graphite and then got a cool-looking blue case that works really well with this nuetral color. The iPhone itself of course is amazing and way faster than my 11.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    13 not always an unlucky number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 13 pro max but heavy and not so easy to hold. I will be passing this on to my husband and get the 13 pro for myself. After using phone for a few days , battery is better but not all that great compared to last phone “X”. It could be related to software issue from what I was told. Will follow up. Overall, best thing about purchase was customer service at “The Hills” Tulsa, Alexandria was AMAZING HELP ….. Made sure everything was transferred perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded from iPhone XS Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from my old phone, better in every way. The only small thing I preferred with the old phone is 3D Touch but I’m willing to part ways with that for all the other upgrades. I use this phone all day and the battery lasts two days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife to replace her iPhone 12 Pro. Phone is much better than her old one. The battery in her old phone wouldn’t last a day for her. The new one is still more than half charged by the time she down the night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Apple iPhone 11 so this was a huge improvement for me. I like the new design and the upgraded camera. With four kids I love taking pictures and this paired with iCloud is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What an amazing phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only just begun to understand all the features of this new phone over my ancient iphone7….but I am amazed at the clarity of the photos, the 5g speed, and the sheer number of things I still need to learn!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking the phone more each day. Had a 7 plus before had some adjusting without home button. I love the face recognition. Battery life is excellent don't have to charge it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift “Just Because”! The best kind! Added our 3rd Apple iPhone! Great feel, look, and use. Easy to read for us older folks! Pretty in Gold!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Iphone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 13 pro max is a huge upgrade from my iphone 7. Speed is like night and day in comparison. The sierra blue is also nice, definitely recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Galaxy note 20 ultra after my battery and charging port died on me, and I’ve enjoyed this phone, it’s a definite upgrade

    I would recommend this to a friend