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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 661 reviews
  • Rated 5 out of 5 stars

    Nice and large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone. We had a very fast transfer through our Best Buy Verizon rep and it's super easy to use. I backed up her old phone and restored it to the new phone and it's been awesome ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 8 had started loosing its battery life so I bought the iPhone 13pro. I love apple products and I love the fact that I could purchase direct from Best Buy. The Best Buy staff is always knowledgeable and ready to help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Woohoo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great. Easy to switch between phones and the cameras are a major upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The all new I-phone 13 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the new features of the I-phone 13. The camera to the overall looks. The pro model offers features and benefits that far out weigh any other before it. I also appreciate the long battery life that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 pro max is truly an upgrade from my previous iPhone XR. I like the size of it and the camera features/battery life made this purchase feels truly upgradable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 max pro is faster than th either iPhones with a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big battery upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an android and iPhone guy the iPhone 13 pro max battery is exceptional it lasts me 2 days big upgrade on iPhone but still behind android but this was a good purchase very happy with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer experience getting new iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like an awesome phone. Have to take time to learn more. The staff at Best Buy, Brooklyn, Ohio were great and extremely helpful and knowledgeable to help me with purchase and, more importantly, setting up my new phone and transferring data and getting me started. It was a semi-lengthy process, but thorough and never a rushed feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is a total Apple family. I bought this for my husband to upgrade his phone. He absolutely loves his new phone. He was totally impressed with his new Apple iPhone 13 Pro Max. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Zero Regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone 13 pro max! My side job is social media, so having this powerhouse of a phone has made my content 10x better! The storage is insane and the camera quality is even crazier!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet! I really like the cameras on this phone and the cinematic mode is great, especially when we receive $1000 credit towards this phone with our trade in of the iPhone 11 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful piece of machinery. I love the Feel, weight, camera, display, refresh rate. Everything is awesome about this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from Samsung phone to iPhone. Some adjustment in how to use new system but getting hang of this new phone. Old phone was five yeArs old and I wanted the camera on this version.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone for us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was fantastic, took a little bit to get use to after switching from android still learning but does all we need an some highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Gold phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast , great camera and love the gold color..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Apple iPhone 13 Pro Max is exactly what it claims to be. It offers all the bells and whistles, although the camera's cinema version does take some getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. The people at Best Buy were not helpful though. My phone wouldn’t download to the new phone. They were supposed to help with the process, but did not.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone and camera, a bit heavier than my. 6+

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this phone!! It is a bit bigger than my 11plus but I’m getting used to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and excellent picture on this display! So far I’ve love the photo quality; I’m usually not one to take a lot of photos but this phone is changing my habits!

    I would recommend this to a friend