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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 661 reviews
  • Rated 5 out of 5 stars

    BETTER PICK IT UP IN STORE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god I received an unopened item. Unfortunately to my wife, she ordered this item twice and she received the exact open item. What a waste of time going back to the store to return it. Better to pick it up in store than for it to be delivered to your house so that you can make sure that you will receive a new one and not being charge of the restocking fee which is it's not your fault in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Promax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Went from the 7+ to the 13 promax and this phone has been so easy to use and has given me 0 issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, been using for almost a year and no issues so far, handles all daily tasks with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had iPhones and each year they keep getting better and yet again apple has done outstanding work with the new device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Came from a galaxy z flip 3 which broke on me.. this camera is honestly amazing , screen is great. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth between the pro and the pro max…finally decided to go with the pro max. Great phone! Great size. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iPhone performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this iPhone especially the smoothness of the screen and the battery. The speaker on this iPhone are pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen display is sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New screen goes crazy such a difference even for showing someone a quick vid they can pick up on that it is the newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Iphone. Works much better than my older one. Love the color choices also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen display and camera are simply awesome. The zoom on the camera works flawlessly. Overall phone speed is fantasic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 Pro Max 256GB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Love the 120Hz refresh rate (smooth as butter). Long battery life for my daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great camera. Cannot go wrong with an iPhone. I will enjoy this one for several years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Not too different from the 12 pros, but still some nice new features. Great if you are a photographer!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    13 pro max is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 pro max is awesome, color, stye, camera's, screen, and slim makes its the best phone ever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone, the best one yet!!! I’ve been waiting for it and I have not been disappointed!! Get one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly after 4 months with this phone, I can’t say I’m impressed. So after just about 3 weeks it started having connectivity issues with the Wi-Fi. It I wanted to use any internet I basically needed o use my cell data. After about a month after that the Bluetooth would just disconnect and turn back on for no reason. After another 2-3 weeks the phone started force restarting its self. So after 3 days of fighting with that I contacted Apple. They said bring it in and they would fix it or replace it with a new one. I make the hour + drive to them to have them completed wipe the phone and tell me all fixed…. I get 15 minutes from home and the Bluetooth starts acting up again. I get home and within an hour it’s shutting off again and the phone is basically useless. It takes 10 minutes for the phone to turn back on after it shuts itself off so and the shutdowns are so random can’t make calls or play a game or anything. So I call Apple they tell me bring it back in they will give me a brand new phone.. I get there they do not honor that they decide to take it apart to “fix” it and then just replace everything but the back cover anyway…. Supposedly the new hardware they sent me home with is brand new again. The other parts lasted just 10 weeks. It has been just over 3 weeks since I got it fixed and the Wi-Fi issues have started already. I had a iPhone X for 4 years I loved. Honestly it wasn’t worth the headache of upgrading to this one for a bigger screen. Yea the camera seems to be better. But I didn’t need a better camera the x was just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the phone works great. Old phone had issues with WiFi but this works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Max Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone. I was waiting to upgrade and am regretting I didn’t do it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8, still learning it, but so far a great phone, crisp photos and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this IPhone coming from the X-max. The camera is amazing. I couldn’t believe the difference

    I would recommend this to a friend