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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 661 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, takes great pictures and fast internet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    13 pro más

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this work great and battery is long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase… Easy to use… Highly recommended…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase… Easy to use… Highly recommended…

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Phone after 4 yr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics on camera , better than my iphone 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an updated phone! Easy to use iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone I love it, fast and easy thank you ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Why did I wait so long. I Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 MAXIMUS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my old 8+. I give it a 9.9 Speakers are very good quality in quiet setting. Make sure you clean the screen everyday so that response is immediate. Lsarnong curve took about a day or two.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new phone. The camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Takes great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He says takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. Plenty of memory and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good item very good Easy to use very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone 5g works better always have a signal battery is about the same as my 11 pro the rep that helped me but I was not able to use my device dollars and told me I would get more on trade from Verizon but they gave me the same money as Best Buy offered still waiting for credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max is worth the upgrade!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my 12 pro max 256gig for the 13 pro max!!! Why??? I want to have the new sound Enhancement. Wow what a difference with Dolby Atmos makes!!! This thing is a beast!!! Bestbuy had great upgrade promo that I took advantage of!! Great trade in price! 6 months of Apple Music free. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, what’s to say. It’s an iPhone! No complaints everything working the way it should, color is gorgeous and trade in value is alway higher at Best Buy vs Apple, Verizon, etc. plus total tech coverage. Me…winning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great battery. My husbands samsung 20 still takes better pictures :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pre order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick and fast checkout! I was able to get my phone ordered and picked it up with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to Best Buy for this phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. After a frustrating 2 months trying to obtain this phone though my wireless provider, I was advised by that provider to go to Best Buy. Within 30 minutes of walking into Best Buy I was taken care of very satisfactorily. I will be back.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heavier than I anticipated. Good phone functionality. I liked the size/weight of the 11 max pro more

    I would recommend this to a friend