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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 661 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I tried switching from Android to this phone, but I have been married to Android since the beginning. This phone was the easiest transition minus a few hiccups. I ended up going back to Android after a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Samsung Galaxy Note 8 (which I loved) to an IPhone 13 Pro Max. Both phones are great there are pros and cons from switching. Honestly you can’t go wrong with either phone but it will take some time getting used to the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great phone by Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It does so much still learning and I am very happy. I love Apple products and that is all I buy. The color Alpine green is beautiful and I'm a big fan of green. Thank you Best Buy you're awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done pretty cool features with pictures you can copy text that is in the photo and paste it anywhere I thought that was pretty cool because sometimes I translate things and I can just hold on to the text in the photo and it copied it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    I phone 13 Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very nice product. It is on the heavy side for a hand held item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very lovely nice phone and I love it :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone . Everything work perfectly I didn’t have no problems besides tried to activate it and set up my iCloud account but it finally went thur . I give this phone 10/10 and I will be recommending more people :)

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    My iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but many good features and the storage is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The main improvement over last years model is the battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid phone but heavy compared to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves Her New iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This current iPhone 13 Pro Max was purchased as a Christmas present for my wife. She loves it. Some functions were different than her old iPhone 6 but now that she has learned them she is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. If you’re in the apple ecosystem you’ll be happy with the product. The only negative thing is that Verizon does not allow Best Buy to sell you the phone without a Verizon contract.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! My old phone was dying and was not performing as it should. Replaced with the 13 which I am very happy with. The trade in feature was a bonus and gave me a good price which I could not resist and I have the phone that I love. I would buy this phone again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some technical problems but over a good phone………..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I phone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone..easy to use.incredibl camera both photos and film

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Sierra Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone on the pre order day. Someway the order got canceled in the system & I was not able to reorder this specific phone/color & get my initial trade in amount on the reorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was the wrong model purchased, it’s a great phone. The Best Buy rep was new and mistakenly sold me the wrong model. Thu is a good size for men or those with big hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice we bought two!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! So glad that Boulder Best Buy had it in stock. Apple Store was completely out! Still learning all od the new features (last phone was 7Plus), but so far we are loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happymom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new IPhone although there are so many features that it’s going to take awhile for me to learn I wish my daughter was here to show me but I’m getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent combination with Apple products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with an awesome screen display. Easy to navigate and works well with app locations. Since having an Apple iMac, it works well with the iPhone phone system services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love - Amazing camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new iPhone 13 Pro Max!!! Amazing camera! I took a picture while in a car going 55 mph on RAW mode and it was crisp and CLEAR!

    I would recommend this to a friend