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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 661 reviews
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Galaxy s21 ultra and it’sa decent phone but i gotta put the iPhone a notch above it because of the smoothness of ios. It’s hands down the best phone. I’m fully convinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parisse W.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase of the iphone 13 pro max was a breeze- especially with Evan Bounheuangvilay as our best buy rep! He was super knowledgeable and easy to speak with and friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Amazing resolution. Stunning camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and the service at Best Buy was excellent as well. I went to Verizon and AT&T and no phone till Christmas. Walked in to Best Buy and walked out with a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, camera takes great photos!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, camera takes great photos!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay the camera is nice just a little too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 13 pro max 5G, 256 gigs of memory.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this phone. And she uses her phone for personal and work! She is able to do everything she needs to do! She is a Director of Nurses!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow Geek squad service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when buying iPhone. When I went to Geek squad to install case and screen protector there was a long wait as only one person at counter. Saw many personnel coming and going but didn’t seem to see the long line forming behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am an iPhone fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many versions of the iPhone since the 4s and each one gets better an better. Haven’t had any crazy, annoying issues. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone purchase expierence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone of course but I want to thank Katie at the Best Buy in the Spokane Valley mall for her assistance in setting up the phone and her patient personality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Answered all my concerns and did not wait that long for the data transfer.Got my iphone ahead of time. Not problem with apps and pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I got what I’ve wanted. Went to Verizon stores and the Apple stores and couldn’t guarantee the speed and time Best Buy brought the phone for pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buying my iPhones from best but, best technician to help me set up my new phone, best selection and best quality and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in a couple of ways.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but it was the experience in making the purchase that was really unbelievable. It was the best. Marco Lanier was knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone same as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Nothing to get excited about if you had previous 2 model. Color options could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, love the customer service. There was an issue with my screen protector but the manager fixed the issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my new phone. The only downside is the camera is bulky, you have to have a case or it does not sit right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new iPhone 13 Pro Max! Hands-down is the best iPhone I’ve ever had! So glad I purchased it as an early Christmas present to myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is amazing! I keep it in low battery mode and it holds the charge for almost 2 days. I do video conferencing on it everyday.

    I would recommend this to a friend