Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 661 reviews
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son, and traded in his iPhone XS! He absolutely loves his new phone! We are totally in Apple family. Quality quality quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 6plus for 7 years. Still worked fine and looked new but with only 16g memory it’s day had come. This 13 Pro max is a whole step up. Try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great apple product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 11 pro max. Night and day difference. Like the way it feels in my hand and don’t forget to get your case. I’d suggest Otterbox series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone I wanted was not to be found anywhere around me. A quick call to BB and I became a new 13 Pro Max owner right away. Kudos to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPhone Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! No problems what so ever. The best part of the phone was the representative that helped us purchase it, I must say!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 Pro Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Total Tech protection, Best Buy transferred the stuff from the old phone to the new. This is our 2nd 13 Pro Max, Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHone 13 Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Great quality. Was always an android user but this phone changed that though I will always have my Galaxy Fold as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. I really love it. Thanks Best Buy for having this item available and in stock and ready to buy and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Better Every Time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS PHONE!!! Not only is it beautiful, it is the best of the best. Apple just keeps getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone upgrade, I love the camera especially since I’m not a picture taker it makes want to get into photography

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been great. Not to thrilled about the wide angle photos, look a little distorted. Other than that, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lie to about verizon bill wanted to take back but i had to icealate 14 days did not have time going to sell as soon i can use my iphone 6s never buy from bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Purchase! Best Buy helped set up the phone fast and I was out quick with a new phone before I knew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my new phone from Best Buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my new phone at Best Buy was very easy as they transferred the information to my new phone and had my using it very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchases

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors (watch & iPhone) are perfect. The size of the iPhone case fits nice & snug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max 256 Gold

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth setup, absolutely love the phone. Salesperson did excellent, even though Verizon was being an irritant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to change from Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so used to Android! This is my first iPhone and I am struggling. But that's because I have a hard time with change. I'll get used to it, I'm sure. Just wish it had come with the brick for charging, and not just the cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    male iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little leary about upgrading to a whole new phone. Happy with new phone and different size options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great change!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! He doesn't struggle with change so it was ok for him to move from Android to iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations. Back order arrived early and staff very courteous in transferring data even though was Black Friday

    I would recommend this to a friend