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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 13 Pro Max 256GB's camera quality and improved battery life, with many praising its performance and ease of use. The large screen size is also frequently cited as a positive, although some find the phone heavy. While the 5G capabilities are appreciated, a few customers express concerns about the device's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 661 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone ~ Change from android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Learning curve coming from andriod phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Easy to read graphics and great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Maximum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a game changer with the new features and camera improvements! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great pick bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen love it. Excellent service at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great its good battery life and much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add money I win money I gambling and I earn money I earn voice and I save good money and go to Las Vegas every year on my birthday in real life go to Las Vegas see my grandmother

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    13 pro max. Just got it, not sure if it’s good yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a lemon. Geek squad at Best Buy, Greenville, NC, was indifferent. JD at Phone counter, Best Buy, Wilson, NC, was helpful. Finally got it to work. Verizon counts 30 days from purchase date, not when you actually receive it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from last year model really.!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved the new iPhone! And loved ordering it from Best Buy! They help you and it gets delivered to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the iphone 12 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, i will be definitely be ordering the next iphone through best buy, just as i have since iphone x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another classic upgrade. Enjoying the evolution of the iPhone from its first version til now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 7 yr old iPhone 6. Like the speed, battery life and screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve had so far and great customer service in your Palm Desert store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Works great. Big upgrade over old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone upgrade it was time for a new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it’s the best iPhone ever I enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I don't notice much difference from iphone12

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Late shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late shipping after paying for over nite shipping and going with Best Buy for this reason. Slightly aggravating considering I had a dead phone at the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well but it’s restarted on its own twice alr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but it’s restarted on its own twice already It’s an average recommendation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy slipped up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did not follow company guidelines and procedures and sold these products to someone using my father's name and phone number without ever checking an ID and caused both my father and I several hours of unnecessary headache dealing with beatbuy and Verizon to get the charges removed from his account.

    No, I would not recommend this to a friend