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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 612 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great but top heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new iphone! Great photos, great battery life, lots of good features. This phone does feel a little top heavy. May consider buying a pop socket for better grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone! Best Buy was the only place that actually had these phones in stock! Excellent sales person who made the transaction super easy & it connected everything with my AT&T account with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Beautiful gold color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple so you know what to expect. The color is very nice. The phone is large. I have a mag case and it’s kinda heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Very 1st iPhone - EXCELLENT!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, this is my Very 1st iPhone Ever. I've been so used to Android on my personal phone, I decided to get a separate phone for my business, since I have an iMac strictly for that. The BEST THING about this phone is that it has been an AWESOME substitute for my photo shoots, since my Canon Camera is out of wack right now. LOVE the large hard drive space, and Aps. Its like another mobile Apple computer. LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Jazz life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The speaker is clear and the volume is beautiful. the battery life is longer than any iPhone I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is excellent, battery life is good. Feels solid, not thin like the iPhone X I had before. Really like that is a little thicker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The phone you want.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smartphone in existence. The craftsmanship is excellent, and the software easy to use. There is a reason Apple just surpassed Android in the premium segment. It is a large phone, so people with smaller hands will struggle holding it with one hand. The battery life is excellent. It still says my battery healthis 100% of original capacity and I've had it for 7 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from iPhone 11. Great camera and love the bigger screen. Was hard to hold but got a pop socket and works like a charm

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A change over!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone... hopefully I won't have any problems with it. I originally purchased the Z Fold 3, but once you put on the Spigen Armor cover...it's way too heavy for me. I haven't purchased an iPhone since the 4S, but I've always had the ipad. So, it was easy getting use to and works better for my work/job apps. My first love will always be my Note 20 Ultra!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great camera and a lot faster than my i phone x

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone, worst than replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in my iPhone 11 pro max, for basically the exact same thing except it’s called iPhone 13 pro max. And oh yeah, its a different color. But that’s basically the only difference. I noticed Zero and I repeat Zero difference as far as speed. They say 5G? I highly doubt it. My iPhone 11 was faster and or the same speed. I’m very disappointed, but I had no option because my iPhone 11 was cracked beyond recognition and it didn’t make sense to pay to get it fixed. So my advice is just hold on to your older phones and spend a few extra bucks on a good case and screen protector. I got a new phone that works exactly or worse than my older phone. Pretty sad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Love my IPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 13 pro max Replacing a iPhone X. So much faster and the camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max review :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, works great, battery is amazing and overall I’m content with everything especially the camera quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    So fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fast. Camera is outstanding. I can’t believe I waited this long to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m android use but now decided to try IPhone and liked it and so surprised of the quality of the image and the fastest of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone 13pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome phone! The camera is fantastic and the battery life is crazy good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year now- great phone!! Also Best Buy helped me so much and made it an easy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, great operating system, great videos, all that remains is to remove this horrible cut on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CWD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a iPhone person. The price was good, product availability is always a plus at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We iPhone battery is holding a charge better when using maps app. The new camera takes great pictures

    I would recommend this to a friend
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