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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the iPhone 14 128GB's camera quality, battery life, and screen size, frequently praising its ease of use and the overall upgrade from previous models. Many appreciate the phone's performance and features, while some find the lack of a home button to be an adjustment. Positive comments also highlight the phone's weight and price. The ample memory is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 235 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14 Review + customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery and camera are both very amazing. The customer care was up to par, my cashier explained everything very well for me and helped me pick the best option. I am completely in love with my new YELLOW phone, if you need a sign to try color, hear it is

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a I phone. So far I really like how it is easy to maneuver and the look is a plus. The camera takes really clear pictures also . I would recommend I phone 14 to everyone out there wanting one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mothers Day Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my Wife. This was an upgrade from her Apple iphone 10. She likes the phone and some of the newer features, like Camera and Appearence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple apple phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves it! She loves the color purple and with the new colors on these phones, she was able to choose her favorite color iPhone. She also added stickers and a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my phone and very please with the quality it has the camera and visual display is bomb.. best choice I ever chose. However idk how I’m gonna get my data set up properly! In alil lost on what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came before it’s time you supposed to come for it and I like how did that please continue to do that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great no frills case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and streamline phone case. Already protected my iPhone from a drop onto the tile floor, landing right on the side of the case with no issues. Good grip and access holes do not block any phone features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up the great work! and service you provide everyone with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    If you love your android phone, get another one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Disappointed that it doesn’t have as many features as my android phone. Miss being able to customize the display and functions easily. Loved my Moto, twist for camera, shake for light. Really miss that. Since I live on my iPads, I thought I would LOVE having an iPhone, but it’s just okay. Hoping it will grow on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it’s amazing and I got it at an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. The phone is just gorgeous. I love the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Much easier to use than I thought it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was prepared not to like this phone because of the face recognition feature-I miss the old home button-but I actually love the phone. It’s easy to use, has better memory and a has a great camera. I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Upgrade

    Rated 5 out of 5 stars

    I always go to Best Buy for my Apple purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one of my iPhone purchases have been at Best Buy. The service is fantastic, the staff is patient, and they get you going on your new device with data transfer all set to go. This phone is great, has a wonderful camera, and is an excellent upgrade for me--I previously had the iPhone 8. I loved my 8, but the upgrades for the 14 is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, great camera, cute and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old Iphone 8 with this standard 14 model. So far, it's been great, everything you expect in an Iphone. Some of the newer features are nice. I'm sure I haven't found them all yet. It was very easy to get all my data on the new phone too! Finally got used to having no home button haha. Overall, very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Light and easy to install. Lasted over 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best Buy on my latest time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy to have my new apple, the pictures are awesome, it is easy to handle and go into the system, it is friendly with the oldest people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from the iPhone 8 Plus and I am not disappointed at all. It was a much needed upgrade. The camera is beautiful and I have only needed to fully charge my phone once for a constant day of usage. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two iPhone 15s for my daughters. The camera quality is awesome, battery life is excellent, it's an awesome phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    LOVE my iPhone 14

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my iPhone 14. Not only is it pretty, it's so easy to use and to get to know. Picture quality is great.

    I would recommend this to a friend
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