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Customer Ratings & Reviews

Model:
MPUA3LL/A
SKU:
6504794
Your price for this item is $20.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the iPhone 14 128GB's camera quality, battery life, and screen size, frequently praising its ease of use and the overall upgrade from previous models. Many appreciate the phone's performance and features, while some find the lack of a home button to be an adjustment. Positive comments also highlight the phone's weight and price. The ample memory is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 235 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great with pictures

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone to have.good camera quality. Great phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new updates. Easy to use. Love the new camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from 8 and the new features are well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy an iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to purchase an iPhone I recommend Best Buy in Kohler. They have the best support staff. Friendly, knowledgeable and efficient. In less than and hour I purchased a phone, transferred all my info and got instructions on how to send in my old phone for credit.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the home button. Have trouble with clearing all the open screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A "BEST BUY"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband, and he loves it. He is amazed at the speed with which he can access his info. We both have similar models, and we would recommend them without reservation to anyone seeking a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone for wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and set up at Best Buy. Always prefer to get our phones and do everything at Best Buy rather than go to the store. Wife switched from samsung to iPhone 14 and is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone trying to get use to it went from a 6 s to a 14 very fast. Have a Bluetooth stereo cannot get audio on my maps apps. Will not talk on radio stereo?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy’s Garbage Delivery packaging…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never deliver with Best Buy they use tape that says Best Buy inspection on it so it’s like immediately flagging it for someone to open like they did my package today. I would advise Best Buy to stop packing packages with tape that says Best Buy. Honestly worst purchase ever because of course too I used the credit card I just got too so I’m pretty sure my credit is gonna go down a lot for not even getting what I ordered. Lesson learned DONT ORDER BEST BUY DELIVERY TO YOUR HOME!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 8 and is super fast. AT&T tried to charge $40 to transfer data from old phone to new one when iPhone does it in 2 clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the 14!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his upgrade from a 6S, which he was proud to still be using. But the functionality was so much improved for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife like the phone we like apple product they work well we upgrade from a 8plus that we had for over four years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing to be excited about honestly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone X due to it becoming slow and unresponsive depending on the app. Would i say its worth it for the price? Nah, but i would still recommend it if you are running an X or older model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No iPhone after purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 14 on 12/26/23. The store didn’t have it in stock, but said they could get one quickly. On 1/16/24, they finally canceled the order, freeing us up financially to look somewhere else. 21 days is too long to wait. Best Buy should know immediately if it is in their inventory or not. This is not Best Buy customer service that I’m used to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn't seem much better than my iphone 6s, the clarity of the camera is not very good and its the only reason i bought a new phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift for son. The Geek squad activate and set everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent service. I would recommend the iPhone 14 and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and great storage capacity. I highly recommend if you are an Apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the upgrade on a newer phone. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy. Definitely would recommend. Better than going to mobile store

    I would recommend this to a friend