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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1686 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the iPhone 14 128GB (Unlocked) for its overall performance, amazing camera quality, and battery life. Many appreciate its ease of use, appealing color, and good speed. Some customers have noted issues with the phone and heat dissipation, while others wish they had purchased a model with more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,686 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty great phone. It has all that I need and at a low price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very capable and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product love it so much. I would recommend this to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product really like hope to get a new one for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an Android to an iPhone and I cant believe I waited as long as I did. I love the color I chose and speakers are loud! Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but pricey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Iphone as a christmas gift for my daughter. Obviously, she loves it. I wish ios system was not restricting certain things. good phone but expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone very easy to use and Best Buy’s is the best love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UGH!!! Midnight Color 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone less than a week ago, and I noticed this problem after I bought it when I got home, -after spending more than 5 hours total at Best Buy! My new phone has "halo" ring-shaped circular discoloration around the lens, outside of the camera's rim. This seems to be a minor cosmetic defect, but this is super frustrating after already having had a prior issue with a phone I had returned. The day before (last Saturday) I accidentally got sold a used "open box" phone, and so the next day on Sunday I returned it and exchanged it for this Midnight new iPhone 14. Between exchanging it, calling my provider for cellular, and transferring my number at the store, I spent over FIVE hours in the store, until it closed. As a busy student, I do not have time to go back to Best Buy and go again thru the drama and ordeal of exchanging my phone again and transferring the number and data, again. After already having had to make an exchange, this new iPhone 14 that I spent a lot of money on should be immaculate! The real kicker is that even if I did want to spend another whole day at Best Buy to exchange this cosmetically defective phone, I would be charged a $45 dollar "restocking fee." This is incredibly frustrating, as again, I already had an issue from Best Buy that caused my prior exchange, and now I'm stuck with a phone with a small cosmetic defect. Again, as a busy student I have no time or energy (or desire) to pay a restocking fee and waste another 5 hours in store to exchange the phone and transfer my phone number and data, and everything that entails. Very frustrated, but I highly doubt Best Buy as a corporation would care. This is a small problem in the grand scheme of life, but it's frustrating in consideration of the amount of time and money I've already spent in store. Maybe I should have bought my phone straight thru the Apple Store, instead of going through Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features about this phone and I would for sure purchase another phone of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello….Can You Hear Me Now?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are very good products but of course I added extra protection to this purchase. Plus I like Apple Products and BestBut. My Grandson is gonna be so excited for this Christmas Gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks just as if i had bought it brand new! love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my girlfriend loves this phone. it makes me happy to see her happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,I recomand this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a unlocked iPhone, I was able to pick up on store same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 11 to this. Love the mag safe compatibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a smart phone have everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Color

    Rated 5 out of 5 stars

    Excellent Purchase – Smooth, Reliable, and Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my purchase of the iPhone 14 (128GB, Blue). From the moment I started using it, everything felt smooth, fast, and premium. The blue color looks classy and modern, and the phone feels solid and well-built in hand. Performance has been flawless — apps open instantly, multitasking is effortless, and there’s no lag at all. The display is bright and sharp, making videos, photos, and reading very enjoyable. The camera quality truly impressed me, especially in low-light situations. Photos come out clear, detailed, and natural without needing any edits. Battery life easily lasts me a full day with regular use, and the fact that it’s unlocked gives me flexibility with any carrier. iOS runs smoothly and feels secure, which gives peace of mind for long-term use. For the price, this phone offers excellent value. It delivers premium performance, great camera quality, and Apple’s long-term reliability. I would highly recommend the iPhone 14 to anyone looking for a dependable and high-quality smartphone. Very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Life goes on,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is a great guy the workers were cool…. Apple apple apple but the phone packed up after a few use and I don’t know why sad but ok guess it’s just my luck but I’ve bought a couple of good items so cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lying Thieves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as open box excellent for my mother who was visiting and the phone was excellent to look at alright, but when she set this phone up back home, the microphone was not working. A visit to apple store found that this phone was opened in April 2024 and this damage was reported in November 2024. As she is overseas I am no longer able to return this. Junk from this "reputed company" What kind of business are you running any way?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My iPhone 14 Honest Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a compelling device that continues Apple's tradition of blending cutting-edge technology with sleek design. As someone who has been using the iPhone 14 for a few months, I find it to be an excellent balance of performance, aesthetics, and usability, although not without some caveats. **Design and Display** The design of the iPhone 14 is a familiar one, echoing the sleek, squared-off edges of its predecessor, the iPhone 13. It feels comfortable and solid in hand, with a satisfying weight that exudes quality. The Ceramic Shield front cover adds a layer of durability, and while I haven’t had any serious drops yet, it does give me confidence in the phone's durability. The 6.1-inch Super Retina XDR display is simply stunning. The OLED panel offers deep blacks and vibrant colors, making everything from photos to videos look amazing. The high resolution ensures that text is sharp and easy to read. One of my favorite aspects is the adaptive refresh rate, which dynamically adjusts between 60Hz and 120Hz depending on what I’m doing. This makes the overall experience feel smoother, especially when scrolling through apps or playing games. **Performance** Powered by the A15 Bionic chip, the iPhone 14 handles everything I throw at it with ease. Whether I’m multitasking between heavy apps, editing photos, or playing graphically demanding games, the performance remains buttery smooth. The Neural Engine also enhances AI-driven tasks, making features like real-time photo enhancements and Siri even more responsive. However, while the performance is top-notch, it's worth noting that the A15 is the same chip used in the iPhone 13 Pro, so those expecting a massive leap in power might feel underwhelmed. **Camera** The camera system on the iPhone 14 is a definite highlight. The 12MP main sensor captures photos with excellent detail and color accuracy, even in low-light conditions. The new Photonic Engine significantly improves low-light performance, reducing noise and enhancing detail. I’ve noticed that nighttime shots are much clearer compared to older iPhone models. The ultra-wide camera is also impressive, allowing me to capture more in each shot without significant distortion at the edges. The front-facing TrueDepth camera is equally capable, producing crisp selfies and enabling secure Face ID authentication. The addition of Photographic Styles is a neat feature, allowing you to personalize the look of your photos in real-time without post-processing. **Battery Life and Charging** Battery life on the iPhone 14 has been a pleasant surprise. On a typical day of usage—streaming music, browsing the web, using social media, and taking photos—I can easily get through a full day without needing to recharge. However, the lack of significant improvement over the iPhone 13’s battery life is slightly disappointing. Charging is where I wish the iPhone 14 could have made more strides. The phone supports MagSafe and Qi wireless charging, which is convenient, but the wired charging speeds are still capped at 20W. In an era where some competitors are offering much faster charging solutions, this feels like an area where Apple is lagging behind. **Software and Features** Running iOS 16 out of the box, the iPhone 14 benefits from Apple’s robust software ecosystem. The new features like customizable lock screens, improved Focus modes, and enhanced privacy controls have been nice additions. The overall user experience remains smooth and intuitive, a hallmark of iOS. **Conclusion** In summary, the iPhone 14 is a fantastic device that ticks almost all the right boxes. It offers a stunning display, powerful performance, and a top-notch camera system, all wrapped in a premium design. However, if you’re coming from an iPhone 13, the differences may not be significant enough to warrant an upgrade. But for those with older models or switching from another platform, the iPhone 14 is a highly capable and stylish choice.

    I would recommend this to a friend
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