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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1506 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,506 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,I recomand this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a unlocked iPhone, I was able to pick up on store same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 11 to this. Love the mag safe compatibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a smart phone have everything you need

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Life goes on,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is a great guy the workers were cool…. Apple apple apple but the phone packed up after a few use and I don’t know why sad but ok guess it’s just my luck but I’ve bought a couple of good items so cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 14 a few months ago as a mid-tier upgrade for my family, and it’s been a solid performer across the board. The A15 chip still runs fast and smooth, even with the latest iOS updates. Apps load quickly, and multitasking is seamless — no lag or stutter. Camera quality is great for everyday use. The wide and ultra-wide lenses capture crisp shots, and the front camera autofocus is a nice touch for selfies and video calls. It’s not a Pro-level camera setup, but it gets the job done beautifully. Battery life easily lasts a full day with moderate use, and the build feels sturdy and premium

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lying Thieves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as open box excellent for my mother who was visiting and the phone was excellent to look at alright, but when she set this phone up back home, the microphone was not working. A visit to apple store found that this phone was opened in April 2024 and this damage was reported in November 2024. As she is overseas I am no longer able to return this. Junk from this "reputed company" What kind of business are you running any way?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My iPhone 14 Honest Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a compelling device that continues Apple's tradition of blending cutting-edge technology with sleek design. As someone who has been using the iPhone 14 for a few months, I find it to be an excellent balance of performance, aesthetics, and usability, although not without some caveats. **Design and Display** The design of the iPhone 14 is a familiar one, echoing the sleek, squared-off edges of its predecessor, the iPhone 13. It feels comfortable and solid in hand, with a satisfying weight that exudes quality. The Ceramic Shield front cover adds a layer of durability, and while I haven’t had any serious drops yet, it does give me confidence in the phone's durability. The 6.1-inch Super Retina XDR display is simply stunning. The OLED panel offers deep blacks and vibrant colors, making everything from photos to videos look amazing. The high resolution ensures that text is sharp and easy to read. One of my favorite aspects is the adaptive refresh rate, which dynamically adjusts between 60Hz and 120Hz depending on what I’m doing. This makes the overall experience feel smoother, especially when scrolling through apps or playing games. **Performance** Powered by the A15 Bionic chip, the iPhone 14 handles everything I throw at it with ease. Whether I’m multitasking between heavy apps, editing photos, or playing graphically demanding games, the performance remains buttery smooth. The Neural Engine also enhances AI-driven tasks, making features like real-time photo enhancements and Siri even more responsive. However, while the performance is top-notch, it's worth noting that the A15 is the same chip used in the iPhone 13 Pro, so those expecting a massive leap in power might feel underwhelmed. **Camera** The camera system on the iPhone 14 is a definite highlight. The 12MP main sensor captures photos with excellent detail and color accuracy, even in low-light conditions. The new Photonic Engine significantly improves low-light performance, reducing noise and enhancing detail. I’ve noticed that nighttime shots are much clearer compared to older iPhone models. The ultra-wide camera is also impressive, allowing me to capture more in each shot without significant distortion at the edges. The front-facing TrueDepth camera is equally capable, producing crisp selfies and enabling secure Face ID authentication. The addition of Photographic Styles is a neat feature, allowing you to personalize the look of your photos in real-time without post-processing. **Battery Life and Charging** Battery life on the iPhone 14 has been a pleasant surprise. On a typical day of usage—streaming music, browsing the web, using social media, and taking photos—I can easily get through a full day without needing to recharge. However, the lack of significant improvement over the iPhone 13’s battery life is slightly disappointing. Charging is where I wish the iPhone 14 could have made more strides. The phone supports MagSafe and Qi wireless charging, which is convenient, but the wired charging speeds are still capped at 20W. In an era where some competitors are offering much faster charging solutions, this feels like an area where Apple is lagging behind. **Software and Features** Running iOS 16 out of the box, the iPhone 14 benefits from Apple’s robust software ecosystem. The new features like customizable lock screens, improved Focus modes, and enhanced privacy controls have been nice additions. The overall user experience remains smooth and intuitive, a hallmark of iOS. **Conclusion** In summary, the iPhone 14 is a fantastic device that ticks almost all the right boxes. It offers a stunning display, powerful performance, and a top-notch camera system, all wrapped in a premium design. However, if you’re coming from an iPhone 13, the differences may not be significant enough to warrant an upgrade. But for those with older models or switching from another platform, the iPhone 14 is a highly capable and stylish choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14 – The Perfect Blend of Power and Eleganc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the iPhone 14 from Best Buy, and it has exceeded all my expectations! The super sleek design, vibrant Super Retina XDR display, and incredible camera system make this phone a joy to use. The A15 Bionic chip keeps everything lightning-fast, whether I’m gaming, streaming, or multitasking. The battery life is outstanding, lasting me all day without a problem. Plus, the new safety features like Crash Detection and Emergency SOS via satellite offer extra peace of mind. The camera is the best part—especially in low-light settings. Night Mode, Cinematic Mode, and Photonic Engine make every photo and video look professional-quality. Whether you’re upgrading from an older iPhone or switching from another brand, the iPhone 14 is 100% worth it. Huge thanks to Best Buy for a seamless shopping experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The iPhone: A Revolutionary Device That Exceeds E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone from Best Buy, and I must say, it has completely blown me away. As an avid tech enthusiast, I had high expectations for this device, and it has exceeded every single one of them. First and foremost, the iPhone's design is sleek and elegant. The seamless integration of glass and metal gives it a premium feel, making it a joy to hold and use. The display is vibrant and sharp, providing an immersive visual experience that is second to none. Whether I'm browsing the web, watching videos, or playing games, the iPhone's screen never fails to impress. The performance of the iPhone is truly remarkable. The A14 Bionic chip ensures lightning-fast speeds and smooth multitasking. Apps open instantly, and there is no lag or stuttering, even when running resource-intensive tasks. The device handles everything effortlessly, making it a powerhouse in terms of performance. The camera capabilities of the iPhone are exceptional. The dual or triple-lens setup captures stunning photos with incredible detail and vibrant colors. The Night mode feature is a game-changer, allowing me to take clear and well-lit photos even in low-light conditions. Additionally, the video recording quality is top-notch, offering cinematic stabilization and 4K resolution. One of the standout features of the iPhone is its operating system, iOS. It is intuitive, user-friendly, and packed with useful features. The App Store provides access to a vast array of applications, ensuring that there is something for everyone. The seamless integration with other Apple devices, such as MacBooks and iPads, further enhances the overall user experience. Battery life is another area where the iPhone shines. With moderate usage, I can easily go through a full day without needing to recharge. The fast charging capability is a bonus, allowing me to quickly top up the battery when needed. Lastly, the customer service at Best Buy was exceptional. The staff was knowledgeable, friendly, and assisted me in choosing the right iPhone model for my needs. The purchasing process was smooth, and I left the store feeling confident in my decision. In conclusion, the iPhone is a revolutionary device that lives up to its reputation. Its stunning design, exceptional performance, impressive camera capabilities, user-friendly operating system, and long-lasting battery make it a standout choice. If you're in the market for a new smartphone, I highly recommend considering the iPhone, and Best Buy is the perfect place to make your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    I phone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently I bought the i phone14 and I’m very impressed. The performance is excellent — apps open quickly, and multitasking is smooth. The camera takes sharp, vibrant photos, and the battery easily lasts through a full day of heavy use. The design feels premium, and the display quality is outstanding. Overall, I’m very satisfied with this purchas I’m really happy with this phone! It’s fast, easy to use, and the camera quality is amazing. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Reliable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly 2 years later this phone is still holding up well. Actions still feel snappy. Outside of wanting a better camera i dont forsee needing to upgrade for a while The color of the phone itself is wonderful. I truly wish more manyfactures had vibrant colors. The camera is just fine, but given the years of standard increases it does leave a little to be desired if you want the best quality picture. The battery is a non issue, havent noticed any major decline in its ability to hold a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the iPhone 14, and I couldn’t be happier with my choice! The design feels sleek and premium, and the battery life is noticeably improved compared to my previous iPhone. The camera is a game-changer – photos and videos are incredibly sharp, even in low light. I also appreciate the durability enhancements like the Ceramic Shield and water resistance, which make it feel more robust. The A15 Bionic chip keeps everything running smoothly, whether I’m multitasking or gaming. Overall, it’s a fantastic phone that balances performance, style, and reliability. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excellent Design & Battery Life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 14, and I absolutely love it! The sleek design and lightweight build make it comfortable to hold and carry around. The battery backup is impressive, lasting all day even with heavy usage. My overall experience has been fantastic—smooth performance, great camera quality, and reliable functionality. I would definitely recommend this phone to anyone looking for a high-quality, well-designed smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, vibrant display, and solid camera performance. Smooth performance for everyday use, with reliable battery life. A great balance of features and value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 14 from Best Buy, and I’m very happy with it. The phone feels sleek and lightweight, with a bright, sharp display that makes everything look great. The camera quality is excellent, especially for photos in low light, and the battery lasts me through the day without any issues. Best Buy made the buying process smooth and quick, with helpful staff who answered my questions. Overall, a great experience and a phone that definitely meets my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    NEW IPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the iPhone and I’m really impressed. The build quality feels premium, the screen is sharp and bright, and the performance is super smooth. The camera takes clear photos even in low light, and the battery lasts me comfortably through the day. I also like how seamless it is to connect with other Apple devices. Definitely a great purchase—worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Exceptional Upgrade:iPhone 14 Exceeds Expectation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the iPhone 14, and it has been a phenomenal experience. The sleek design and stunning display are visually impressive, making every interaction feel premium. The camera quality is exceptional, capturing vibrant, detailed photos even in low light. Performance-wise, it’s incredibly fast and responsive, handling multitasking and demanding apps with ease. Battery life is excellent, lasting me through an entire day of heavy use. iOS 17 is intuitive and packed with useful features. Overall, the iPhone 14 has exceeded my expectations and is well worth the investment. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the iPhone 14 for a while now, and overall, it's a great device. The performance is smooth thanks to the A15 Bionic chip, and iOS runs flawlessly. The camera quality is excellent, especially in low-light conditions, and the battery life easily lasts me a full day with moderate use. That said, the design is nearly identical to the iPhone 13, so if you're upgrading from that model, you may not notice a huge difference. However, if you're coming from an older iPhone, the improvements in speed, camera, and battery life are definitely worth it. Pros: ✅ Fast performance ✅ Great camera system ✅ Solid battery life ✅ iOS updates for years to come Cons: ❌ No major design changes ❌ No ProMotion (still 60Hz display) Overall, the iPhone 14 is a fantastic phone, especially for those upgrading from an older model. If you want a reliable and powerful device without going for the Pro models, this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    New iphone user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the blue iPhone 14, and I’m really happy with it. The color is super nice bright but not too flashy. It feels light and easy to hold, and it’s really smooth to use. The screen looks amazing everything is sharp and clear. The camera takes great pictures, even at night, and videos come out really steady. The phone is also really fast, with no lag at all, and the battery lasts me the whole day without worrying.

    I would recommend this to a friend
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