Customer Ratings & Reviews

Hard to use. Not happy with the way it operates but someone younger probably won’t have any trouble.

This isnt a phone review as i have never recived my order . I ordered on Dec.20th 2023 . It was delayed 3 times ( low inventory) . Ive waited for a month , it got back in stock and they still failed to fulfill my order . I was forced to cancel . If i repurchase it wont be for the same price . Btw they actually charged my card for $738 for the phone . It was not on authorization hold . It was actual payment for item that never been shipped .

I cant get it to work ————————————11————————111111

the phone gets quite hot when you connect it to charge and when you make long calls also the temperature rises quite high, I have taken it to support and the only thing they tell me is that it is normal.

As member of Best Buy, why I didn’t get discount/ reward certificate and as Ist time buyer why I didn’t get 15% discount/ reward certificate.

Garbage... They don't tell you that is doesn't take a sim card until you find out, return it and get charge $50 restocking fees.

Open box was terrible I was so excited to get a new phone at a lesser prince and this open box phone had issues with receiving messages and did not have the option for group messaging and could not get it to work at all with the messaging in general Would not recommend open box anything

Rather just buy the purchase in person than online. The young lady at pick up stand was rude and not very friendly. Almost wanted to just walk away and cancel my order.

the unlocked phone they sold me didn't work with my carrier. When I came to return it they started to charge a restocking fee. When I complained the manager (Jola?) actually told me I should only buy phones from my carrier. She actually said to never buy a phone from best buy

A piece of junk got mine from Best Buy will never get another iPhone from Best Buy took them 25 hours at 5 hour increments to download my information from my old phone to my new. Which the phone still does not work correctly we are 72 and 78 years old and had to sit there for five hours while they tried to fix our new iPhone 14.

Necessity but this stuff continues to get more expensive and we buy it like the addicts that we are

I bought the phone last month, after 3 weeks, there was $50 off, I contacted with bestbuy support and they said you had 15 days to have price match and we cant do price match. I had not even been a month yet.

I bought this new unlocked iphone 14 when the 16s were already out. I got a deal and did not have a choice of colors. However, I am VERY pleased with my phone and the service I received at Best Buy. Phone was SUPER easy to setup and connect to my existing cellular service. I don't like upgrading my phone and having to learn the new features, but it was surprisingly a painless transition. Phone is new as listed and works perfectly.

Battery is no long.I bought new iPhone 14,battery life limit to a day

The iPhone 14 is a smartphone that meets the principles of universal design and makes my day to day life easier. This device plays a pivotal role in a variety of areas such as communication, entertainment, and productivity. The iPhone 14 can be used by a wide range of people, regardless of their physical abilities. The features of this device include voice control, screen readers, customizable settings, touch screen, voice commands, and stylus input. This smartphone gives you access to the web and endless apps that offer music, games, social media, and just about anything else you can think of! You can choose from 6 different colors and two different sizes of the iPhone, providing an array of options to choose from to suit your liking! The positive features of the iPhone 14 include their equitable use as they cater to users with different abilities. They offer flexibility in interaction with this device offering the ability to clearly convey information through visual, auditory, and haptic feedback. For example – when you get a notification, it can be felt, seen, and heard. This offers a multitude of ways to ensure the notification is received. Additionally, they offer processes like an automatic backup to ensure that your data and everything on your iPhone is protected and secured. Although this device comes with many strengths, all products have their flaws. The iPhone 14 can be quite expensive to purchase. It also consists of constant updates and changes in technology, which some users may find difficult and overwhelming to deal with. It also has a battery life that requires to be charged daily for heavier users. Rant or Rave: Overall, the iPhone 14 is a great example of a product that adheres to universal design principles as they offer a versatile and accessible experience that combines performance, design, and accessibility for a wide range of users. However, they could be improved with more affordable pricing and longer battery life.

It is an Apple iPhone , and it is midnight purple it works as it was made to . 9/10 just because it’s my second one . Screen protector very recommended

Got this phone for my daughter’s birthday. She is so happy really good product. You cannot go wrong with Apple.

Portable, great value price , strong battery, perfect phone

The phone is really great, works very smooth, camera is really good. Great build and great quality

The item was delivered as promised and in great condition.