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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1711 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the iPhone 14 128GB (Unlocked) for its overall performance, amazing camera quality, and battery life. Many appreciate its ease of use, appealing color, and good speed. Some customers have noted issues with the phone and heat dissipation, while others wish they had purchased a model with more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,711 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty great phone. It has all that I need and at a low price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very capable and long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Husband for christmas, he loves it 10 putta 10.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product love it so much. I would recommend this to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product really like hope to get a new one for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an Android to an iPhone and I cant believe I waited as long as I did. I love the color I chose and speakers are loud! Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but pricey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Iphone as a christmas gift for my daughter. Obviously, she loves it. I wish ios system was not restricting certain things. good phone but expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone very easy to use and Best Buy’s is the best love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UGH!!! Midnight Color 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone less than a week ago, and I noticed this problem after I bought it when I got home, -after spending more than 5 hours total at Best Buy! My new phone has "halo" ring-shaped circular discoloration around the lens, outside of the camera's rim. This seems to be a minor cosmetic defect, but this is super frustrating after already having had a prior issue with a phone I had returned. The day before (last Saturday) I accidentally got sold a used "open box" phone, and so the next day on Sunday I returned it and exchanged it for this Midnight new iPhone 14. Between exchanging it, calling my provider for cellular, and transferring my number at the store, I spent over FIVE hours in the store, until it closed. As a busy student, I do not have time to go back to Best Buy and go again thru the drama and ordeal of exchanging my phone again and transferring the number and data, again. After already having had to make an exchange, this new iPhone 14 that I spent a lot of money on should be immaculate! The real kicker is that even if I did want to spend another whole day at Best Buy to exchange this cosmetically defective phone, I would be charged a $45 dollar "restocking fee." This is incredibly frustrating, as again, I already had an issue from Best Buy that caused my prior exchange, and now I'm stuck with a phone with a small cosmetic defect. Again, as a busy student I have no time or energy (or desire) to pay a restocking fee and waste another 5 hours in store to exchange the phone and transfer my phone number and data, and everything that entails. Very frustrated, but I highly doubt Best Buy as a corporation would care. This is a small problem in the grand scheme of life, but it's frustrating in consideration of the amount of time and money I've already spent in store. Maybe I should have bought my phone straight thru the Apple Store, instead of going through Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features about this phone and I would for sure purchase another phone of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello….Can You Hear Me Now?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are very good products but of course I added extra protection to this purchase. Plus I like Apple Products and BestBut. My Grandson is gonna be so excited for this Christmas Gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks just as if i had bought it brand new! love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my girlfriend loves this phone. it makes me happy to see her happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,I recomand this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a unlocked iPhone, I was able to pick up on store same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 11 to this. Love the mag safe compatibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a smart phone have everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Color

    Rated 5 out of 5 stars

    Excellent Purchase – Smooth, Reliable, and Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my purchase of the iPhone 14 (128GB, Blue). From the moment I started using it, everything felt smooth, fast, and premium. The blue color looks classy and modern, and the phone feels solid and well-built in hand. Performance has been flawless — apps open instantly, multitasking is effortless, and there’s no lag at all. The display is bright and sharp, making videos, photos, and reading very enjoyable. The camera quality truly impressed me, especially in low-light situations. Photos come out clear, detailed, and natural without needing any edits. Battery life easily lasts me a full day with regular use, and the fact that it’s unlocked gives me flexibility with any carrier. iOS runs smoothly and feels secure, which gives peace of mind for long-term use. For the price, this phone offers excellent value. It delivers premium performance, great camera quality, and Apple’s long-term reliability. I would highly recommend the iPhone 14 to anyone looking for a dependable and high-quality smartphone. Very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Life goes on,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is a great guy the workers were cool…. Apple apple apple but the phone packed up after a few use and I don’t know why sad but ok guess it’s just my luck but I’ve bought a couple of good items so cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lying Thieves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as open box excellent for my mother who was visiting and the phone was excellent to look at alright, but when she set this phone up back home, the microphone was not working. A visit to apple store found that this phone was opened in April 2024 and this damage was reported in November 2024. As she is overseas I am no longer able to return this. Junk from this "reputed company" What kind of business are you running any way?

    No, I would not recommend this to a friend
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