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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1705 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the iPhone 14 128GB (Unlocked) for its overall performance, amazing camera quality, and battery life. Many appreciate its ease of use, appealing color, and good speed. Some customers have noted issues with the phone and heat dissipation, while others wish they had purchased a model with more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,705 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an older model Iphone, I have to say it is very sleek and easy to use. As a first time iphone user, it is a really good phone with good picture quality and fits nicely in your hand. The battery life is really good as well, I have multiple apps open all the time and no issues with the battery all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14 review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 14 for over 2 years now, and while it’s not a game-changer, it’s definitely a solid phone. I upgraded from an iPhone 11, and the difference is noticeable—especially in camera quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on an open box deal and it has been well worth the price. The battery is amazing and lasts all day. It is the perfect size and I have not had any issues with it since I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Hot when using camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked good, however, it gets really hot when I take many pictures. Due to my work, I need a good camera. Even though it has a good camera, after having the camera on for a while it gets really hot. For a new phone, the battery doesn't last that much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best iPhone right now don’t pay more

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this phone since late 2023 still working great with high speeds and no battery slowly dying still works great to this day especially with updates !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone broke so i purchased this. It works perfectly well and was so easy to download all my previous things.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Apple iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved her new apple phone for chritmas it is working great and her favorite color blue thanks best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for my teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my teenager. Perfect size for her hands and fast enough to keep up with her.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fabulous! Battery hold well and the camera quality is very good! Setup was easy as expected woth Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    CB’s New Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had my iPhone 14 for less than a month, but I really love it so far. The increased battery life (from my old phone) is particularly valuable. Have not yet used the camera very much, but it will be a great upgrade as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid phone, went from Iphone X to Iphone 14. Camera, battery and storage are all high quality. Happy with my switch and with Best Buy Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 has a great display, fast processor, and outstanding camera. Buying from Best Buy was hassle-free with great customer service.”

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Everything I needed it to be. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good iPhone works well good camera and amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter loves the phone. She finds it easy and comfortable to use. The screen is readily visible and large.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone runs smoothly. I do recommend a glass screen cover and cover for the phone as I feel the phone is very sleek and delicate. Takes great photos, runs on a great charge , haven’t had to charge it in a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Not much on an upgrade over the 13, but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, the 14 wasn’t much of an upgrade over the 13. I recently upgraded and wish I spent a little more for the 15. The 15 has a lot of great features like USB-C charging, LOG video and a much faster processor. With all of that being said, the 14 is still a great phone. The camera, screen quality and battery life have all been wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long Lasting Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the phone! And, the battery life is a good 36 hrs. and still it has a good percentage left. When possible, I allow the battery to deplete to 10%, and then I charge for at least 5 hours, or even overnight (7-8 hrs). This routine has always worked well for my phone batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is an excellent blend of performance, design, and everyday usability. Apple has refined the experience from previous models, making it a reliable choice for anyone who wants a premium smartphone without jumping to the Pro tier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy at Millenia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. It is working perfectly. Recommend it 100%. The employees are wonderful they are willing to help. Anything you,even though you don’t know well the thing that you want to get they will help you.you just need to come

    I would recommend this to a friend
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