Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $315.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1449 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,449 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently retired and needed a new phone. Love my iPhone 14, excellent speed and overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Poor customer service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed when the staff at Richfield, MN couldn’t match the price on the Best Buy website. They just wanted to get done with me so I can leave. Not a good customer experience. I will not return to that Best Buy. The phone is great as an iPhone. Good quality and easy to transfer phone number as it is unlock. If they say it isn’t unlock then it can be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An awesome phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I was planning to purchase an iPhone 15 so I end up getting iPhone 14 instead of iPhone 15 because the quality I can get through the iPhone 14 is the same thing as iPhone 15.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Apple 14 phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new phone! I had been an Android user for many years but always had a Mac computer. Having everything sync is great! I know when I have messages and VM when on my laptop. Took me getting used to the OS but it is very intuitive and the camera is far superior to my old one. Good stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this iPhone. It’s my first one and even though it was an open box, there’s no scratches or issues with the phone itself. The guy who helped me was super informative and I appreciated the experience. Sometimes I’m hesitant in buying open box items however this time it was definitely a win. I will be purchasing my next one the same way at the store in Joplin.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone quality I really love this phone Low price good phone

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    iPhone iPhone 14

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone, it performs well easy to navigate and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best phones I've used in a very long time for the price, would recommend for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It just works.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone, even if it's not the newest generation model, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my IPhone back in March I’ve had no issues with it since overall great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Grandma loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Great Camera. I brought the phone for my Grandmother and wanted something that was good and simple to use as she struggles with tech. This phone does great. She plays her games. All favorite contacts are saved for facetime so she can call and see the family whenever she wants.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 14

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product and the purchase was simple, at the time of delivery the seller was very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s been a really good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone a year ago and it has been a great purchase since then, the cámara is not that good compared to other models, but it shines in other aspects, the battery life is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Phone

    Rated 5 out of 5 stars

    Great Quality, Runs Smoothly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I have had no troubles, BUT if you’re looking for a phone with a physical SIM card, make sure you specify with the store that you need a 14 with a physical card. Otherwise, this phone is perfect and runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Choices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this iphone model is still a solid 10/10 >< Anyone else regret upgrading afterwards ~ ~~~

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the jump! I was hesitant to let go of my iphone 8 and thanks to a great deal in my email I finally got a new iphone. It's great - user friendly and a perfect size! The screen quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 14

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice & good. I will definitely tell all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Súper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are spectacular, I love them so much. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purple apple

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it good battery life and amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You don’t have to buy Brand New!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone to upgrade my daughter’s phone. We didn’t want something brand new but newer than what she had. It is perfect for her. I was able to connect it to our Apple account and manage her activity!! Great purchase!!

    I would recommend this to a friend
Sponsored