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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1449 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,449 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    iPhone 14 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive, the color is cool for a phone, only complaint is that it’s a little heavier than the previous ones, maybe about the same weight as the iPhone 13.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Color

    Rated 5 out of 5 stars

    Iphone 14 YELLOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The camera is excellent… classy and the yellow one us a super fun color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it feels bigger and more weightless than my previous Iphone. I love the fact that it is unlocked. I love the color. Easy to hold and use. I wish that a block was provided and also a longer cord. Otherwise amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Works good, easy to setup. I bought the blue and i love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Test Of Tiome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was definitely an upgrade from the 12 mini I had, I feel as if everything is perfect and I won’t have to upgrade for a couple more years even if better phones do come out. This 14 is definitely suited to withstand the test of time. Everything is perfect the display is beautiful and everything seems clearer. The cameras are more detailed and then the battery life. I probably have to only charge my phone once or twice a day with heavy usage before it goes lower then 20.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Impulse buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from a iPhone XS and I tell you it’s like night and day. This thing is fast and takes great pictures…I’m glad I went with this and the price was solid!! Great phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just incredible, no complain, I can do anything with my phone, I thank a lot best buy customer service because they did their best and I was really satisfied with their performance on helping me... Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Color

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, nice color, have everything I need good battery life, great camera. Etc...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone was okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone I never owned an iPhone but this one is fast and reliable. Camera is great. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife's first iPhone is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone 14 for my wife for her birthday. She has previously used other brands of smart phones. She was worried about making the transition to an Apple product but has found the switch much easier than anticipated. She loves her new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best phone yet. Battery lasts forever. Sleek design. Everyone loves how it looks on me. Amazing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much Longer Battery Life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 8 iphone to a 14 and am very happy. The reception is better; the battery lasts longer; better graphica and it wasn't difficult to learn the changes that anything new brings. Delight with the 14 - highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New I phone 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone 14 to my knowledge is far better than my old samsung galaxy A 12. The only trouble i am having is to down load the application of a certain airline so i can book my flight. Otherwise this is an investment for the future eventhough i am a new user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to invest in a brand new phone for my 8 year old and decided refurbished would be a better option economically. It works as if it were brand new. Kiddo didn’t even notice since it came in the standard box. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My iPhone – Thanks, Best Buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my iPhone from Best Buy some time ago, and I still look back on it as a great decision. The customer service was helpful and knowledgeable, and the entire process — from browsing to checkout — was smooth and stress-free. The phone itself has held up incredibly well, which speaks to the quality of the product and the peace of mind that came with buying from a trusted retailer like Best Buy. I also appreciated the competitive pricing and clear warranty options at the time. Even after all this time, I’m still very happy with my purchase. I’d definitely recommend Best Buy for anyone looking for a reliable place to get their tech.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent device!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a present for my daughter. She absolutely loves it! The color, the size, the camera, etc. Its an excellent device like everything Apple does!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 13 has been experiencing many difficulties, and I couldn’t be sure that I could depend on it. This is much better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. I would highly recommend it at first I thought the last one I had was 11 but boy this thing shines compared to that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I really enjoy this phone. The battery life is great, the cameras are great. Overall 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect good price color perfect and works very good

    I would recommend this to a friend
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