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Customer Ratings & Reviews

Your price for this item is $20.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 159 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the iPhone 14 Plus 128GB favorably, particularly praising its large screen size, excellent camera quality, and long battery life. The phone's ease of use also receives positive feedback. While some find the device expensive, the overall sentiment is one of satisfaction with its features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 159 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Had quite a bit of difficulty transferring old to new phone. Think it was the old phone that caused all the problems though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    New Red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new read and size are about the only differences between the iPhone 13 and the iPhone 14

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, recommend it to everyone. Great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Apple overpriced.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Overpriced. Apple charges too much for a phone with a good camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! So glad I went with the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone great camera. Somewhat expensive. Great customer service by store manager during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problem, looks great and has a beautiful color came in 2 days after ordering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite iPhone yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone yet! I have had an iPhone since the first iPhone. I absolutely LOVE the light violet color. I just love this phone! I’ve had it now over a month and no complaints. Just great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service made transition easy. Large choice of inventory. Made me feel important customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone14 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it was much better then my old iphone 12pro. I didn’t think I’d have a better phone but its worth it to watch your movies and videos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone great camera. Somewhat expensive. Great customer service by store manager during the process.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    New phone

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Imax. I have carried iphone for a long time now and i get great customer service with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy employee Kenzie, see her

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenzie (I hope I spelled her name right) was outstanding very patient with us. I would highly recommend her especially if you are a Senior Citizen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new cell phone. Space purchasing was easy, sales person was very efficient and informative, very happy good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 14 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already reviewed one of the two Apple iPhones purchased. We had guaranteed screen protectors and cases installed at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets every expectation! love it!!i would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from old iPhone 8 Plus.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from an old iPhone 8 Plus for my wife. She loves the phone and the blue color. The service from the staff at Best Buy was excellent as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 92 year old Aunt and she loves it. Very easy to use. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone X, better in every way, now I’m disappointed I waited so long to upgrade

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with In-store Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to properly set up voice mail messaging resulting in lost messages until corrected by owner. Wrinkled glass protector when you added otter box.

    I would recommend this to a friend
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